All-in-one automated Customer Service tool
Experience the AI chatbot technology as never before. GPT-4 supported communication tool to help your customers, empower your team and reduce your workload.
14 days for free, no creditcard required
You're in good company:
Unlock the power of GPT-4
Easily build your artificially intelligent chatbot with Watermelon
Easily build a chatbot with Watermelon without programming and use the power of GPT-4. Watermelon learns and quickly adapts to the information you upload. Accessible via the Web Widget and various platforms, and easy to link to your own app with the API.
CONNECT WITH CUSTOMERS EASILY
Simplify Customer Communication with our All-in-One Inbox
Simplify Customer Communication with Conversations: Our All-in-One Inbox ensures that you don't have to deal with overflowing inboxes or switch between multiple tools. Collaborate with your colleagues and chatbot more easily and streamline your customer service flow.
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 1500 conversations per month with Chatbot Maartje
- 100% automated conversations
GPT-4 chatbot Maartje has been online for just one month and is a filter for all customers before they reach the human colleagues. Where a 'regular' chatbot answered pre-set questions, Maartje effortlessly gives advice on products that fit the customer's wishes.
- 500 conversations per month thanks to chatbot Tellie
- 50% out of office conversations
Chatbot Tellie has been live for about a month, and Phone-Factory.nl is already seeing the positive impact. The chatbot is an extension of the business and helps take on work from the customer service team.
- 70 percent of customer inquiries automated
- 37 service hours saved per month
Also open outside office hours for customer questions? Logistiekconcurrent did not say no to that! To increase customer satisfaction and support the customer service team, they built a chatbot.
- Live within 30 days
- Super personal chatbot
Being available 24/7, reducing the call-pressure and continuing to provide a personal service, that was the goal of Kitcentrum.nl. Meanwhile, chatbot Kittie picks up 600 calls a month and you can even play a game of soccer with him.
- 75 percent of chats are handled by the chatbot
- 40 to 45 percent of queastions are outside office hours
Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.
- 300 chatbot conversations a day
- 75 percent of conversations are directly handled by the chatbot
BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.
Optimize Support Workflows with data
A data platform for the optimal experience
Bring everything together with our apps to enhance efficiency and streamline your customer support operations. Improve your customer support with Watermelon's statistics, customer profiles, and custom fields features, providing valuable insights, personalization, and a better understanding of your customers.
