Improve your customer service with an AI-powered chatbot
A chatbot can drastically improve the effectiveness of your customer contact center. Be available 24/7, reduce your team’s workload and continue your digital transformation!
Why should you use a chatbot for a financial services company?
Reduce contact center costs
Be available 24/7 for customers
Reduce the volume of phone calls and emails
Capture more data from customers
Offer a personal customer experience
Focus on digital transformation
Improve team resourcing
Reduce the volume of phone calls and emails
When your chatbot is successful, a majority of conversations will be initiated and completed online - meaning fewer customers will reach out by form, email or phone to the contact center.
Personal and intelligent
A personal customer experience
The chatbot helps your business adapt to customer needs. When a client reaches out with a specific question, the chatbot can respond immediately in the desired tone of voice and provide an accurate answer. If the chatbot can’t answer the question, it will transfer the conversation to a human agent.
2500+
chatbots created with Watermelon
3M
conversations per month
∞
different languages used
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- Chatbots Emma & Marleen handle 40% of conversations outside of working hours.
- Chatbots Emma & Marleen resolve 100% of conversations
Qander and Directa.nl have improved their customer service by implementing Watermelon their AI chatbot, resulting in significant efficiency improvements thanks to the collaboration between Rob, Alejandro, and Mark.
- Chatbot Guus of HUUS conducts 3500 conversations per month
- Chatbot Guus handles 100% of the conversations
In the world of furniture and interior design, HUUS is known for its versatile collections suitable for every home, every budget, and every interior style. The company serves customers in the Netherlands and abroad. HUUS has made a revolutionary step in their customer service with the implementation of Watermelon.
- AI-chatbot handles 80% of FAQ's
- 70% of interactions occur outside business hours
Naron, a pioneer in the lingerie industry, has made a revolutionary step in customer service with the introduction of an AI-powered chatbot. Founded in 1996, Naron specializes in larger cup sizes and is now an example of innovation in customer-focused technology, significantly improving both customer experience and operational efficiency.
- AI chatbot achieves 90% automation
- 50% availability outside office hours
Green Bubble, a market leader in online plant sales, has transformed their customer service in collaboration with Watermelon by introducing an innovative AI chatbot. A strategic move that has significantly improved customer experience and the company's efficiency.
- 24/7 availability for customers
- 90% of conversations automated
In an impressive collaboration with Watermelon, PrintAbout, the leading Printer Specialist in the Benelux, has revolutionized their customer service with the introduction of Chatbot Printy, resulting in a tremendous boost in efficiency for the team.
- 24/7 availability for customers
- 90% of conversations automated
AFAS Software has teamed up with Watermelon to improve customer interaction through the use of advanced AI chatbots. Discover how the collaboration between AFAS and Watermelon has transformed customer contact, offering a superior experience.
Less hold time, less waiting
Reduce contact center costs
Having fewer live calls to take and fewer emails to answer means fewer hours needed for human agents to spend on that work. Restructure your resources and allow agents to focus on important and more complex tasks.