E-commerce chatbot
Your customer’s digital personal shopper
An e-commerce chatbot is just like a personal shopper for your customers. Showcase sale items, provide guidance about products, and offer the most personal experience possible.
Why use a chatbot for your e-commerce business?
Your digital personal shopper
Offer 24/7/365 customer service
Build a multichannel strategy
Help prevent abandoned carts
Improve your Return On Ad Spend (ROAS)
Convert more website visitors!
Free advice
Your digital personal shopper
Did you know that 80% of website visitors would be more inclined to buy a product if they were to have a personalized experience? 49% of visitors buy a product they wouldn’t have initially because it was recommended. Use a chatbot to offer this experience!
Forgetting something?
Help prevent abandoned carts
Customers add an item to their cart, then they never come back. Use a chatbot to offer to answer questions about products - or prompt customers with content from reviews to help convince the customer to complete their purchase.
3.000+
chatbots built
1.5M+
dialogues created
2.5M
conversations automated per month
Success Stories
What customers say about Watermelon
Read about the challenges and solutions of our customers.
Watermelon scores an average of 4.5 / 5 from 60 reviews.
Conversion optimisation
Convert more website visitors
If you’re an e-commerce business, you want your conversion rate to be as high as possible. A chatbot offers information to your visitors and can answer questions real-time, which can help convince customers to complete their purchase.
Get more for your money
Improve your Return On Ad Spend (ROAS)
You have a dedicated landing page for your ad, but then your customer leaves after less than a minute. Use a chatbot to increase staying power, identify the website user and improve the value of your advertising outcomes.