Now it’s time for (a little) programming
Integrate Watermelon with external software tools
Zapier, Salesforce, Mollie, WhatsApp: It’s easy to integrate Watermelon with your existing workflow.
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When you leverage the Watermelon API, you can allow your chatbot access information that’s stored in external systems. This means that the Watermelon chatbot can look up relevant information in your CRM system and share that with the customer. Think about a customer requesting information on the status of an order. Without impacting the process, your API and webhooks function as a bridge between the Watermelon platform and your external software. This allows you to access diverse data sources and provide customers with an accurate and fully informed answer every time.
Extensive support for developers
Want to get started with our API and Webhooks? We offer extensive support for developers looking to integrate with external platforms. This support is already built into every single one of our paid plans.
Integrate your CRM system with your chatbot and automatically build your customer database. Allow the chatbot to provide order information to customers, automatically plan appointments in a calendar, or offer the option to subscribe to your email program. Every use case is unique! If you have an idea, we’ll gladly assist you with the integration.
Provide order status information
Plan appointments in your agenda
What can Watermelon do for you?
See our product features
Automate your customer service conversations with our no-code chatbot builder.
Publish your chatbot on your most popular customer service channels like Facebook and WhatsApp.
A shared inbox to collaborate with your whole team.
Measure your chatbot’s performance and find areas to further improve.
Allow your chatbot to work with customers to automatically build customer profiles.
Integrate Watermelon with your existing software to help customers with even more information at hand.