Chatbot for sales

Offer 24/7 sales support, provide recommendations and process transactions in a chat.

Chatbot-for-sales

Use chatbots in sales

From leads to loyal customers

Lead qualification

Automate your lead qualification by asking the right questions. Determine how hot your lead is, and provide them with content that suits their temperature. When the lead is warm enough, you can choose to have the chatbot transfer the conversation to an available sales agent.

Demos, bookings and reservations

Your chatbot can schedule demos and make reservations with answers to a few simple questions. Connect the chatbot to your calendar and automate the process from beginning to end.

Lead nurturing

Use chatbots to give your leads an extra nudge. By combining emails and chat messages you can create a personalized buyer journey.

Product Finder

Save your website visitor time by creating an intelligent and automated product finder. Connect your chatbot with your product system and stimulate sales by providing a useful tool.

Product recommendations

Use chatbots to suggest the right products to the right customers in an on-brand and friendly way. Connect your CRM system and give recommendations based on previous purchases and preferences.

Transactions and purchases

Make transactions and purchases a key part of a chat conversation with our mollie payment integration. Help your customer complete a sale without leaving the conversation.


Julie Choenni

“One useful benefit of a chatbot versus a human customer service agent is that you can keep track of which website visitors are doing what activities.“

– Julie Choenni – Online Campaign Manager, HunterDouglas

Annebelle Wagemans

“It was eventually quite clear that the chatbot wasn’t taking over jobs, but rather that jobs are changing for the better. It was nice to see this transition happen.“

– Annabelle Wagemans – Head of Public Contact, Municipality of Oss

11.000

Watermelon users

1M

Conversations per month

2.500

Chatbots created

30

Languages used

Reviews from our customers

Watermelon is rated on average 4.4 out of 5 stars among 60 reviews.

4.5

Capterra

4.4

G2

4.4

Google

How can Watermelon improve your lead to customer rate?

Lightning fast development

Watermelon’s drag and drop system makes it easy to build on-brand chatbot conversations super quickly. Use your conversational design skills without needing to code and publish the chatbot to your customers’ favourite channels with the click of a button.

Software integrations

Offer exceptional customer service by integrating your chatbot with the tools you’re already using. Leverage our webhook integration, our native integrations or automate tasks with Zapier.

24/7 Sales support

Even when the rest of your team is enjoying their well deserved night’s sleep, your chatbot will continue its work, undisturbed.That’s why your chatbot is a complete sales colleague who doesn’t need sleep, and rightfully so!

Be where your leads are

Publish your chatbot on your leads favourite channels with our easy one-click integrations. Improve customer satisfaction since it’s easier to reach you and your chatbot is quick to respond.

All-in-one platform

Your chatbot is the first line of contact, and as such gathers information about the customer during the conversation. If it can’t answer a question, it transfers the conversation and the information collected to the correct employee, all in one clear, easy-to-use platform.

Collect real-time data

Your chatbot collects customer data in real-time that can be passed to your CRM system. Follow the real-time conversation or let the chatbot transfer the chat and customer details to the right employee, 24/7.

Frequently Asked Questions

Don’t see what you’re looking for? Shoot us a message!

Why should we use Watermelon?

Good question. Watermelon is a specialist in the building and management of chatbots. Alternatives are more general tools that typically allow you to automate only a fraction of your customer service messages. When a chatbot is too generic, it often has a negative impact on the customer experience. With Watermelon, we guarantee your chatbot does exactly what your customers need it to do.

Does Watermelon use artificial intelligence?

Yes. We have developed our own artificial intelligence that is tailored to the platform. That means all the knowledge that’s added is enriched by AI to successfully interpret the intent of the customer’s question.

Do you offer help implementing the Watermelon platform?

Of course! Our Customer Onboarding Specialist will support you in building and implementing your chatbot, aligning to best practices and providing feedback on your chatbot before it goes live.

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