Tourism

The journey to an intelligent chatbot begins here

The dream of every company in the travel industry: 24/7 availability, offering immediate answers to customers in a variety of languages. An AI-powered chatbot is a digital employee that’s always ready to respond.

chatbot tourism

Why use a chatbot in the tourism and travel sector?

Improve availability

Increase customer satisfaction

Get more reservations

Actively request feedback and reviews

Respond in multiple languages

Improve accessibility

Rody Hermkens

“Building the chatbot was so quick - within a week Chatbot Loggi was live. The platform is very easy to use. It’s intuitively designed and also makes it fun to build the chatbot.“

– Rody Hermkens - Head of Marketing, Logistiekconcurrent

Read the success story
chatbot onderwijs

Get more customers with a chatbot

Increase the number of reservations

A chatbot is available day and night to immediately answer questions your website visitors might have, and they don’t need to wait for an email response. Questions before they book? The chatbot can provide a direct answer.

chatbot onderwijs

24/7/365

Improve your availability

Sometimes customers are in another time zone - what if your business is only open from 9AM to 5PM in Amsterdam? A chatbot means you’re available 24 hours per day, over the weekend and if no one is in the office to answer the phone.

3.000+

chatbots built

1.5M+

dialogues created

2.5M

conversations automated per month

Success Stories

What customers say about Watermelon

Read about the challenges and solutions of our customers.

Read all success stories
Hunter Douglas chatbotLogo of Hunter Douglas
  • 15 leads a week thanks to chatbot Lilly
  • CRM system integrated with the chatbot

Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.

Logo of LogistiekconcurrentLogo of Logistiekconcurrent
  • 70 percent of customer inquiries automated
  • 37 service hours saved per month

Also open outside office hours for customer questions? Logistiekconcurrent did not say no to that! To increase customer satisfaction and support the customer service team, they built a chatbot.

Succesverhaal KitcentrumLogo of Kitcentrum
  • Live within 30 days
  • Super personal chatbot

Being available 24/7, reducing the call-pressure and continuing to provide a personal service, that was the goal of Kitcentrum.nl. Meanwhile, chatbot Kittie picks up 600 calls a month and you can even play a game of soccer with him.

Successtory of QanderLogo of Qander
  • 75 percent of chats are handled by the chatbot
  • 40 to 45 percent of queastions are outside office hours

Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.

successtory chatbot Stichting BKRLogo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

Succesverhaal chatbot PureLouLogo van PureLou
  • 96% of the questions are automated
  • Each day Chatbot Vilou saves PureLou 240 euro

With Chatbot Vilou, PureLou saves a lot every day. Vilou advises webshop visitors about the different products and with great results: 85% of PureLou’s hair salon clients are happy with chatbot Vilou!

Read all success stories

Watermelon wordt beoordeeld met een 4.5 / 5 op basis van 60 beoordelingen

chatbot onderwijs

Faster, better, and more fun

Increase customer satisfaction

If you can provide accurate answers immediately with a chatbot, that’s going to improve customer satisfaction. A chatbot can respond in a suitable tone of voice and be a delightful part of the overall experience.

Chatbot onderwijs

Active and interactive

Ask for feedback and reviews

Ask customers about feedback on the reservation process or their travel experience, or solicit reviews for popular travel websites or business listings. See what you can improve and grow your business.

Build a chatbot in minutes with our easy-to-use chatbot builder

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