Powerful support software for a better experience
Support Software can help you organize incoming conversations, leverage a chatbot for automation, and allow your team to build customer profiles.
Get software support for your customer service team
Centralize all your communication channels
Easy-to-use interface
Delegate to colleagues and teams
Active on channels your customers love
Be approachable
Proactive customer contact
NEXT LEVEL SERVICE
A shared inbox for your whole team
Several inboxes that get overflowed. No one is going to be happy about that. With Watermelon you work from one platform so that switching is no longer necessary. Everything is arranged from here, making collaboration with your colleagues and your chatbot even more fun and easy.
360-degree profile
Recognize customers and provide a personal experience
Create 360-degree customer profiles by collecting the data your business needs. Have your chatbot, with permission, collect customer data, have your team add tags and notes, and consult the conversation history when interfacing with customers. Deliver a delightful personal customer service experience with Watermelon!
2500+
chatbots created with Watermelon
3M+
gesprekken per month
∞
different languages used
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- Chatbot Just-in handles 90% of conversations.
- Independent Waiver Service was live in 2 hours
Discover how Independent Waiver Service BV streamlines their customer interactions and optimize their operational efficiency while both providing personalized and effective service to their clients. With Just-in, their AI chatbot, they now elevate customer satisfaction to new heights.
- Chatbots Emma & Marleen handle 40% of conversations outside of working hours.
- Chatbots Emma & Marleen resolve 100% of conversations
Qander and Directa.nl have improved their customer service by implementing Watermelon their AI chatbot, resulting in significant efficiency improvements thanks to the collaboration between Rob, Alejandro, and Mark.
- Chatbot Guus of HUUS conducts 3500 conversations per month
- Chatbot Guus handles 100% of the conversations
In the world of furniture and interior design, HUUS is known for its versatile collections suitable for every home, every budget, and every interior style. The company serves customers in the Netherlands and abroad. HUUS has made a revolutionary step in their customer service with the implementation of Watermelon.
- AI-chatbot handles 80% of FAQ's
- 70% of interactions occur outside business hours
Naron, a pioneer in the lingerie industry, has made a revolutionary step in customer service with the introduction of an AI-powered chatbot. Founded in 1996, Naron specializes in larger cup sizes and is now an example of innovation in customer-focused technology, significantly improving both customer experience and operational efficiency.
- AI chatbot achieves 90% automation
- 50% availability outside office hours
Green Bubble, a market leader in online plant sales, has transformed their customer service in collaboration with Watermelon by introducing an innovative AI chatbot. A strategic move that has significantly improved customer experience and the company's efficiency.
- 24/7 availability for customers
- 90% of conversations automated
In an impressive collaboration with Watermelon, PrintAbout, the leading Printer Specialist in the Benelux, has revolutionized their customer service with the introduction of Chatbot Printy, resulting in a tremendous boost in efficiency for the team.
- 24/7 availability for customers
- 90% of conversations automated
AFAS Software has teamed up with Watermelon to improve customer interaction through the use of advanced AI chatbots. Discover how the collaboration between AFAS and Watermelon has transformed customer contact, offering a superior experience.
