Helpdesk-software for a stellar service
Transcend your competition by offering not only a faster but also more efficient service with Watermelon. Enjoy countless features in our all-in-one solution and better your workflow day by day.
Make yourself comfortable while offering the best serviceMake yourself comfortable while offering the best service
Automate FAQ
Hand off conversations to a human agent
Centralize all communication channels
Create a 360º customer profile
Improve productivity
Be active where your customers are active
Sort your incoming queries
Work efficiently together in teams
Within the Watermelon platform you easily divide incoming queries between colleagues and teams. Your customers get in contact with the right employee right away. Divide and conquer your customer contact!
2500+
chatbots created with Watermelon
3M
conversations per month
∞
different languages used
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- Chatbot Just-in handles 90% of conversations.
- Independent Waiver Service was live in 2 hours
Discover how Independent Waiver Service BV streamlines their customer interactions and optimize their operational efficiency while both providing personalized and effective service to their clients. With Just-in, their AI chatbot, they now elevate customer satisfaction to new heights.
- Chatbots Emma & Marleen handle 40% of conversations outside of working hours.
- Chatbots Emma & Marleen resolve 100% of conversations
Qander and Directa.nl have improved their customer service by implementing Watermelon their AI chatbot, resulting in significant efficiency improvements thanks to the collaboration between Rob, Alejandro, and Mark.
- Chatbot Guus of HUUS conducts 3500 conversations per month
- Chatbot Guus handles 100% of the conversations
In the world of furniture and interior design, HUUS is known for its versatile collections suitable for every home, every budget, and every interior style. The company serves customers in the Netherlands and abroad. HUUS has made a revolutionary step in their customer service with the implementation of Watermelon.
- AI-chatbot handles 80% of FAQ's
- 70% of interactions occur outside business hours
Naron, a pioneer in the lingerie industry, has made a revolutionary step in customer service with the introduction of an AI-powered chatbot. Founded in 1996, Naron specializes in larger cup sizes and is now an example of innovation in customer-focused technology, significantly improving both customer experience and operational efficiency.
- AI chatbot achieves 90% automation
- 50% availability outside office hours
Green Bubble, a market leader in online plant sales, has transformed their customer service in collaboration with Watermelon by introducing an innovative AI chatbot. A strategic move that has significantly improved customer experience and the company's efficiency.
- 24/7 availability for customers
- 90% of conversations automated
In an impressive collaboration with Watermelon, PrintAbout, the leading Printer Specialist in the Benelux, has revolutionized their customer service with the introduction of Chatbot Printy, resulting in a tremendous boost in efficiency for the team.
- 24/7 availability for customers
- 90% of conversations automated
AFAS Software has teamed up with Watermelon to improve customer interaction through the use of advanced AI chatbots. Discover how the collaboration between AFAS and Watermelon has transformed customer contact, offering a superior experience.
