An unforgettable customer experience
With Watermelon you easily create your own digital colleague. In no more than five easy steps, your chatbot is online and ready to handle all your customer queries. Offer your customers an unforgettable experience with your own chatbot.
Watermelon’s user friendly chatbot platform
24/7 customer contact
chatbots created with Watermelon
conversations per month
different languages used
Customer Success Stories
Discover the challenges and solutions experienced by our customers.
- 500 conversations per month thanks to chatbot Tellie
- 50% out of office conversations
Chatbot Tellie has been live for about a month, and Phone-Factory.nl is already seeing the positive impact. The chatbot is an extension of the business and helps take on work from the customer service team.
- 70 percent of customer inquiries automated
- 37 service hours saved per month
Also open outside office hours for customer questions? Logistiekconcurrent did not say no to that! To increase customer satisfaction and support the customer service team, they built a chatbot.
- Live within 30 days
- Super personal chatbot
Being available 24/7, reducing the call-pressure and continuing to provide a personal service, that was the goal of Kitcentrum.nl. Meanwhile, chatbot Kittie picks up 600 calls a month and you can even play a game of soccer with him.
- 75 percent of chats are handled by the chatbot
- 40 to 45 percent of queastions are outside office hours
Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.
- 300 chatbot conversations a day
- 75 percent of conversations are directly handled by the chatbot
BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.
- 96% of the questions are automated
- Each day Chatbot Vilou saves PureLou 240 euro
With Chatbot Vilou, PureLou saves a lot every day. Vilou advises webshop visitors about the different products and with great results: 85% of PureLou’s hair salon clients are happy with chatbot Vilou!
360 degree customer profile
Provide your customers with a personal service
Thanks to our feature Custom Fields, your customers will be recognized and greeted personally when contacting the chatbot. Let your chatbot ask the data that’s important for you and fill your CRM system with the latest data for a complete customer profile.
Increase your availability
Go live on all your favorite channels
Connect any channel to your chatbot and answer your customers questions on the channel that they prefer. Work from one inbox with your whole team for the most efficient workflow. Connect the most popular channels like Facebook Messenger, WhatsApp, Telegram or Twitter.