Streamline, Enhance, Automate

Create an outstanding customer experience

Streamline your customer communication with our chatbot platform. Manage both your chatbot and inbox in one place, with no coding required. Integrate with your favorite tools and all communication channels to provide an outstanding customer experience.

chatbot e-commerce

The benefits of using Watermelon

Improve customer service

Save time and resources

Increase engagement

Easy to use


Gain better insights

Gabriëlle who works at Megagroup

“It’s really user friendly, quick implementation and instant benefit! Most chatbots I find really annoying, but with Watermelon you can build your own chatbot and it’s so easy to set up and straight forward. The easiness is really the strength of Watermelon.“

– Gabriëlle - Global Manager Marketing & E-commerce Megagroup

Unified messaging hub

Unified Messaging Hub

Chatbot and inbox management in one place

Keep your customer communication organized with Watermelon's all-in-one messaging platform. Manage both your chatbot and inbox in one place for streamlined customer support.

chatbot platform

Code-Free Chatbot

No coding required - chatbot platform

Build and deploy chatbots with ease using Watermelon's no-code platform. Create automated experiences for your customers and save time and resources without the need for technical expertise.


of total conversations are automated by Watermelon users


reduction of email and telephone contact after a chatbot has been implemented


days is the average amount of time it takes a Watermelon user to implement a chatbot

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Marijn from
Logo of
  • 1500 conversations per month with Chatbot Maartje
  • 100% automated conversations

GPT-4 chatbot Maartje has been online for just one month and is a filter for all customers before they reach the human colleagues. Where a 'regular' chatbot answered pre-set questions, Maartje effortlessly gives advice on products that fit the customer's wishes.

Phone-Factory chatbot
Logo of Phone-Factory
  • 500 conversations per month thanks to chatbot Tellie
  • 50% out of office conversations

Chatbot Tellie has been live for about a month, and is already seeing the positive impact. The chatbot is an extension of the business and helps take on work from the customer service team.

Logo of Logistiekconcurrent
Logo of Logistiekconcurrent
  • 70 percent of customer inquiries automated
  • 37 service hours saved per month

Also open outside office hours for customer questions? Logistiekconcurrent did not say no to that! To increase customer satisfaction and support the customer service team, they built a chatbot.

Succesverhaal Kitcentrum
Logo of Kitcentrum
  • Live within 30 days
  • Super personal chatbot

Being available 24/7, reducing the call-pressure and continuing to provide a personal service, that was the goal of Meanwhile, chatbot Kittie picks up 600 calls a month and you can even play a game of soccer with him.

Successtory of Qander
Logo of Qander
  • 75 percent of chats are handled by the chatbot
  • 40 to 45 percent of queastions are outside office hours

Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.

successtory chatbot Stichting BKR
Logo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

All channels in Watermelon

Omni-Channel Integration

All communication channels integrated

Reach your customers where they are with Watermelon's integrated messaging channels. Connect with customers on WhatsApp, Facebook Messenger, and more all in one place for a seamless omnichannel experience.

Watermelon integrations

Tool Integration Made Easy

Seamless integration with your favorite tools

Integrate Watermelon's chatbot platform with your favorite tools for an even more powerful customer support experience. Connect with tools like Salesforce, Shopify, and more for enhanced automation and efficiency.

Boost Your Productivity with your own GPT-4 chatbot . Get Started Today.

Transform your Customer Service with Watermelon's AI and GPT-4 Powered Chatbot Solution. Try it free now.

Book a free demo