The solution for small business
Grow your business with better service
Take your customer service to the next level. Save time and stimulate sales with Watermelon’s all-in-one platform for customer contact.
The customer service solution for small business
Centralize all communication channels
Convert website visitors
Create a 360º customer profile
Automate FAQ
24/7 front line availability
Improve productivity
Automate customer contact
Generate more leads
Be smart: drive more leads with a chatbot. A chatbot can provide help to customers and supports then 24/7 during the purchasing process. Grow your business through automation.
2.500.000
Conversations happening every month
10.000
Leads generated every month
7.500.000
Customer questions automated every monthg
Success Stories
What customers say about Watermelon
Read about the challenges and solutions of our customers.
- 15 leads a week thanks to chatbot Lilly
- CRM system integrated with the chatbot
Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.
- 70 percent of customer inquiries automated
- 37 service hours saved per month
Also open outside office hours for customer questions? Logistiekconcurrent did not say no to that! To increase customer satisfaction and support the customer service team, they built a chatbot.
- Live within 30 days
- Super personal chatbot
Being available 24/7, reducing the call-pressure and continuing to provide a personal service, that was the goal of Kitcentrum.nl. Meanwhile, chatbot Kittie picks up 600 calls a month and you can even play a game of soccer with him.
- 75 percent of chats are handled by the chatbot
- 40 to 45 percent of queastions are outside office hours
Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.
- 300 chatbot conversations a day
- 75 percent of conversations are directly handled by the chatbot
BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.
- 96% of the questions are automated
- Each day Chatbot Vilou saves PureLou 240 euro
With Chatbot Vilou, PureLou saves a lot every day. Vilou advises webshop visitors about the different products and with great results: 85% of PureLou’s hair salon clients are happy with chatbot Vilou!
Watermelon scores an average of 4.5 / 5 from 60 reviews.
Flawless collaboration
Work quickly and efficiently together
Easily pick up conversations, transfer them to colleagues or create teams who answer specific subjects. The chatbot can also automatically transfer conversations to ensure the team can work together seamlessly.
