The solution for small business

Grow your business with better service

Take your customer service to the next level. Save time and stimulate sales with Watermelon’s all-in-one platform for customer contact.

sme klantenservice software

The customer service solution for small business

Centralize all communication channels

Convert website visitors

Create a 360º customer profile

Automate FAQ

24/7 front line availability

Improve productivity

Rody Hermkens

“Building the chatbot was so quick - within a week Chatbot Loggi was live. The platform is very easy to use. It’s intuitively designed and also makes it fun to build the chatbot.“

– Rody Hermkens - Head of Marketing, Logistiekconcurrent

Read the success story
sme klantenservice software

One conversation overview

Get involved with your customers

Watermelon integrates all of your channels and bundles them into a single conversation overview. Centralize your customer contact and save time. Service customers on all channels and increase satisfaction.

sme klantenservice software

Automate customer contact

Generate more leads

Be smart: drive more leads with a chatbot. A chatbot can provide help to customers and supports then 24/7 during the purchasing process. Grow your business through automation.


chatbots gebouwd


gesprekken per maand


talen gebruikt

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Marijn from
Logo of
  • 1500 conversations per month with Chatbot Maartje
  • 100% automated conversations

GPT-4 chatbot Maartje has been online for just one month and is a filter for all customers before they reach the human colleagues. Where a 'regular' chatbot answered pre-set questions, Maartje effortlessly gives advice on products that fit the customer's wishes.

Phone-Factory chatbot
Logo of Phone-Factory
  • 500 conversations per month thanks to chatbot Tellie
  • 50% out of office conversations

Chatbot Tellie has been live for about a month, and is already seeing the positive impact. The chatbot is an extension of the business and helps take on work from the customer service team.

Logo of Logistiekconcurrent
Logo of Logistiekconcurrent
  • 70 percent of customer inquiries automated
  • 37 service hours saved per month

Also open outside office hours for customer questions? Logistiekconcurrent did not say no to that! To increase customer satisfaction and support the customer service team, they built a chatbot.

Succesverhaal Kitcentrum
Logo of Kitcentrum
  • Live within 30 days
  • Super personal chatbot

Being available 24/7, reducing the call-pressure and continuing to provide a personal service, that was the goal of Meanwhile, chatbot Kittie picks up 600 calls a month and you can even play a game of soccer with him.

Successtory of Qander
Logo of Qander
  • 75 percent of chats are handled by the chatbot
  • 40 to 45 percent of queastions are outside office hours

Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.

successtory chatbot Stichting BKR
Logo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

sme klantenservice software

Flawless collaboration

Work quickly and efficiently together

Easily pick up conversations, transfer them to colleagues or create teams who answer specific subjects. The chatbot can also automatically transfer conversations to ensure the team can work together seamlessly.

sme klantenservice software

360-degree profiles

Increase customer loyalty

Personalize service and markedly increase customer loyalty. Greet customers by name, save email addresses and leverage conversation history in new chats. Improve customer satisfaction by differentiating your service team with a personal approach.

Boost Your Productivity with your own GPT-4 chatbot . Get Started Today.

Transform your Customer Service with Watermelon's AI and GPT-4 Powered Chatbot Solution. Try it free now.

Book a free demo