Chatbot builder
Meet our user-friendly chatbot builder
Use the easy drag-and-drop system and build a dialogue in minutes. Transform the most complex questions to automated dialogues and launch your chatbot with a single click
Why use Watermelon’s chatbot builder?
Easy to use drag-and-drop system
Give your chatbot its own personality
Test your chatbot before publishing
No coding required
Publish your chatbot in a single click
Easily add new knowledge
Easily build your personal chatbot
Everything you need to build a chatbot
Easy to use drag & drop system
With the simple drag-and-drop system, you decide whether the chatbot sends text, images or a PDF. Choose which actions your customer replies with and your chatbot is live in no-time!
Create endless branches
Decide on the structure of the dialogues yourself and make them as complex as your company needs. Use endless branches in conversations and make sure your customers always get the correct answers to their questions.
Always keep an overview
Use our TubeMap to keep an easy overview when building complex dialogues. Even with more than a hundred branches in a dialogue, you can easily jump to the correct spot in the dialogue and continue working.
Our chatbot builder is designed specially for you, powerful but easy to use. Without the need for coding, you can build a chatbot in no-time and have it do exactly what you want and tailor it completely to the needs of your customers and the tone of voice of your company.
2.500+
chatbots built
1M+
messages sent and received per month
30+
different languages used
What people ask us:
Don’t see what you’re looking for? Shoot us a message!
Why should we use Watermelon?
Good question. Watermelon is a specialist in the building and management of chatbots. Alternatives are more general tools that typically allow you to automate only a fraction of your customer service messages. When a chatbot is too generic, it often has a negative impact on the customer experience. With Watermelon, we guarantee your chatbot does exactly what your customers need it to do.
Does Watermelon use artificial intelligence?
Yes. We have developed our own artificial intelligence that is tailored to the platform. That means all the knowledge that’s added is enriched by AI to successfully interpret the intent of the customer’s question.
Do you offer help implementing the Watermelon platform?
Of course! Our Customer Onboarding Specialist will support you in building and implementing your chatbot, aligning to best practices and providing feedback on your chatbot before it goes live.
Read more about the onboarding process.
A good test is half the work
Thoroughly test before your chatbot sees the light of day
It is important to test your dialogues well before your chatbot sees the light of day. Use our built-in tester to test your dialogues thoroughly. Check that your chatbot works as you envisioned, before your customers chat with it.
What can Watermelon do for you?
See our product features
Chatbot builder
Automate your customer service conversations with our no-code chatbot builder.
Connect channels
Publish your chatbot on your most popular customer service channels like Facebook and WhatsApp.
Shared inbox
A shared inbox to collaborate with your whole team.
Statistics
Measure your chatbot’s performance and find areas to further improve.
Customer profiles
Allow your chatbot to work with customers to automatically build customer profiles.
Integrations
Integrate Watermelon with your existing software to help customers with even more information at hand.
Build a chatbot in minutes with our easy-to-use chatbot builder
The AI-powered chatbot solution for Customer Service, Marketing, Sales and HR. Start for free with our free trial.
No creditcard required