Integraties / Salesforce
Salesforce
Integrate Watermelon with Salesforce with Watermelon’s open API. Connect your chatbot conversations to your CRM system for more seamless workflows.
Powerful CRM integration
Does your team use Salesforce? Do you want leads generated by your chatbot routed to the appropriate person? Have your chatbot ask for specific details during a conversation, or recall them from a previous conversation, and send a lead to Salesforce with all necessary information to start working the lead right away. See conversation history and which actions a prospect has taken prior to converting. Work efficiently and deliver a satisfying experience by integrating Salesforce and Watermelon!
Connect all your popular media channels
Be ready to answer your customers wherever they are. Discover your customers’ favorite channels from Watermelon analytics and increase your availability.
Work together as a team in one platform
Connect your chatbot with your internal systems
Watermelon’s APIs make it possible to have your chatbot leverage information that’s outside of the ecosystem. The Watermelon API is a bridge, ensuring information flows between platforms quickly, safely and accurately. The chatbot consults the backend data for the information required, without slowing down or interrupting processes. Give your chatbot the opportunity to provide the best experience for customers by enabling access to databases and tools.
Provide order status information
Plan appointments
Make it easy for customers to communicate with you
Why should you use Watermelon for customer contact?
Chatbot builder
Automate your customer service conversations with our no-code chatbot builder.
Connect channels
Publish your chatbot on your most popular customer service channels like Facebook and WhatsApp.
Handover
Create the optimal collaboration between your chatbot and your team of customer service agents.
Statistics
Measure your chatbot’s performance and find areas to further improve.
Customer profiles
Allow your chatbot to work with customers to automatically build customer profiles.
Integrations
Integrate Watermelon with your existing software to help customers with even more information at hand.
Start building your chatbot today!
Discover the endless possibilities of a chatbot in a free demo.
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