Automate your customer service on Instagram without having to code

Use the world's most popular social media channel to provide excellent 24/7 customer service. Experience the convenience and efficiency of using a chatbot on Instagram.

Image of the Facebook integration

The benefits of a digital assistant on Instagram

Available 24/7 on the most popular social media channel

Automate your customer service on Instagram

Use the same chatbot on all channels in one handy overview

Manage all integrations in one easy system

Seamless collaboration between human & machine

Transform Instagram into an extra sales channel



Always available on the world's most popular social media channel

There is a good chance that Instagram is the favourite channel of your customers. Make it as easy as possible for your customers to contact you, and make sure you are 24/7 available on their favourite channel.

Samenwerken CRM


Seamless collaboration between man & machine

Help your customers on Instagram, Facebook, WhatsApp or other popular channels. Automate up to 70% of all customer questions! And the other 15%? If the chatbot can’t help your customer, it will automatically switch over to a human employee.

chatbot platform


No technical knowledge required

With our easy drag-and-drop system you can put together a conversation within a few minutes. Enjoy an easy integration with Instagram thanks to Watermelon's native integration.

Listen to our other users

Watermelon scores an average of 4.3/5







Success Stories

We’re proud to host the home of more than 2.500 chatbots.

Picture of employee of

One FTE less thanks to Chatbot Guus

Read the success story
chatbot Lio


Chatbot Lio makes Malelions customers and the customer service team smile

Read the success story
chatbot Cabau

Cabau Lifestyle

85% customer service automation with the Cabau chatbot

Read the success story

Discover the person behind the computer

Get to know your customers like never before. Collect important customer data while helping your customers at the same time. Thanks to a simple integration with your CRM system, you know exactly who visits your website, and why.

  • Personal chatbot

    Make your chatbot personal by putting a persona behind it, and give customers an organic customer experience.

  • Improved customer service

    Automate up to 70% of the customer contact with your digital assistant, and give your customers the attention they deserve.

  • Available 24/7

    Always provide your customers with an answer within seconds. Even when you are asleep.


chatbots created with Watermelon


messages sent and received per month


different languages used

What customers say about Watermelon

Read about the challenges and solutions of our customers.

Hunter Douglas chatbot
Logo of Hunter Douglas
  • 15 leads a week thanks to chatbot Lilly
  • CRM system integrated with the chatbot

Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.

Logo of Logistiekconcurrent
Logo of Logistiekconcurrent
  • 70 percent of customer inquiries automated
  • 37 service hours saved per month

Also open outside office hours for customer questions? Logistiekconcurrent did not say no to that! To increase customer satisfaction and support the customer service team, they built a chatbot.

Succesverhaal Kitcentrum
Logo of Kitcentrum
  • Live within 30 days
  • Super personal chatbot

Being available 24/7, reducing the call-pressure and continuing to provide a personal service, that was the goal of Meanwhile, chatbot Kittie picks up 600 calls a month and you can even play a game of soccer with him.

Successtory of Qander
Logo of Qander
  • 75 percent of chats are handled by the chatbot
  • 40 to 45 percent of queastions are outside office hours

Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.

successtory chatbot Stichting BKR
Logo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

Succesverhaal chatbot PureLou
Logo van PureLou
  • 96% of the questions are automated
  • Each day Chatbot Vilou saves PureLou 240 euro

With Chatbot Vilou, PureLou saves a lot every day. Vilou advises webshop visitors about the different products and with great results: 85% of PureLou’s hair salon clients are happy with chatbot Vilou!

Build a chatbot in minutes with our easy-to-use chatbot builder

The AI-powered chatbot solution for Customer Service, Marketing, Sales and HR. Start for free with our free trial.

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