All you need for a stellar service
Create more happy customers with help desk software
Discover the possibilities of helpdesk software for your service and better your time management, efficiency and service.
Help desk software for the best customer experience
Automate FAQ
Hand off conversations to a human agent
Centralize all communication channels
Create a 360º customer profile
Improve productivity
Be active where your customers are active
Collaborate efficiently
Collaboration with your chatbot was never easier
Watermelon’s hybrid model allows your chatbot and live agent team to work together in harmony. When your chatbot can’t answer a new question, the conversation is automatically transferred to the appropriate team member. The hybrid model means less customer frustration and flexibility in providing answers.

Categorize your customer queries
Work as a team
Within the Watermelon platform you divide your incoming queries per team. Let your Sales Team deal with possible leads and match each customer query to the right department or colleague. Divide and conquer with Watermelon!
2.500.000
Monthly conversations
10.000
Monthly generated leads
7.500.000
Monthly automated customer queries
Success Stories
What customers say about Watermelon
Read about the challenges and solutions of our customers.
Watermelon gets a 4.5 / 5 based on over 60 reviews.

360 degree customer profile
Get to know the customer behind visitor #759
Your chatbot automatically asks relevant data to build a complete customer profile. When the customer fills in his or her email address, it gets automatically saved in the CRM! Build a complete customer profile automatically, without needing a human hand.
Eliminate repetitive matters
Save time with automated conversations
Your chatbot deals with over 85 percent of incoming customer queries. Your employees have more time for complicated matters and your customers are always represented. Increase your customer satisfaction and give your service the boost it deserves.