Watermelon guide

The chatbot guide for beginners

Everything you need to know about the first steps in the world of chatbots.

Table of contents

The chatbot guide for beginners

Chatbots You’ve probably heard of them, maybe you even tried them out before. But what exactly is a chatbot? If you’ve always wanted to know how a chatbot works, if and why you should use one, and how you can build your very own conversational assistant, we have created this useful guide for you!

In this complete guide, we’ll take you through the wonderful world of chatbots and tell you all about the benefits and importance of automated conversations, the different types of chatbots and we’ll tell you how you can build your own chatbot!

Of course we’ll also make sure you get a good understanding of the many different use cases and you can find some very useful examples of what the difference is between a chatbot and a good conversational assistant.

Step 1. What is a chatbot?

Let’s get started! And what better way to begin with the biggest question you might have: What exactly is a chatbot?

Get started

Build a chatbot in minutes with our easy-to-use chatbot builder

The AI-powered chatbot solution for Customer Service, Marketing, Sales and HR. Start for free with our free trial.

Request a free demo