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WhatsApp for business

Use WhatsApp for business via the official WhatsApp Business API with Watermelon. It’s never been easier to use WhatsApp as a customer service channel.

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Whatsapp for business

The WhatsApp solution for business

Be where your customers are

Easy-to-use interface

Delegate tasks to colleagues and teams

Centralize your communication channels

Deliver a personal experience

Your data is yours

whatsapp business afas

“Working with Watermelon means customers can now contact our company on WhatsApp, which is so easy for them. No more switching in between tools to have conversations!“

Jortijn Bijl - Senior Marketing Manager, Afas Software

Read their success story
whatsapp for business

Improve your customer service

Use WhatsApp for business

Know where your customers are: with more than 2 billion users WhatsApp is the messaging platform where your business needs to be. Enjoy using WhatsApp from a single dashboard with multiple users, one inbox and a centralized system to organize and manage conversations. You’ll be making customers happy in no-time with. WhatsApp for business via Watermelon!

Whatsapp for business

Centralize your communication channels

WhatsApp Business on Watermelon

The times of switching between various apps and browser tabs has come and gone. Watermelon is the all-in-one solution for your team to centralize and automate your provision of service. Add every channel, including WhatsApp Business, and engage with customers from a single location.

2.500.000

conversations happening every month

10.000

leads generated per month

7.500.000

customer questions automated each month

Success Stories

What our customers say about us

Read service challenges and solutions from our customers

Read all success stories
Hunter Douglas chatbotLogo of Hunter Douglas
  • 15 leads a week thanks to chatbot Lilly
  • CRM system integrated with the chatbot

Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.

Logo of LogistiekconcurrentLogo of Logistiekconcurrent
  • 70 percent of customer inquiries automated
  • 37 service hours saved per month

How do we answer incoming customer questions on our eCommerce website for logistics supplies outside of office hours? Logistiekconcurrent found Watermelon and together they built a chatbot to do just that.

Successtory Lab21Logo of Lab21
  • 60 service hours saved each month
  • 90 percent of customer queries handled by the chatbot

Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!

Successtory of QanderLogo of Qander
  • 75 percent of chats are handled by the chatbot
  • 40 to 45 percent of queastions are outside office hours

Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.

successtory chatbot Stichting BKRLogo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

Succesverhaal chatbot PureLouLogo van PureLou
  • 96% of the questions are automated
  • Each day Chatbot Vilou saves PureLou 240 euro

With Chatbot Vilou, PureLou saves a lot every day. Vilou advises webshop visitors about the different products and with great results: 85% of PureLou’s hair salon clients are happy with chatbot Vilou!

Read all success stories

Watermelon scores an average of 4.5 / 5 from 60 reviews.

whatsapp for business

Collaborate efficiently

Answer WhatsApp for business conversations as a team

The Watermelon platform makes collaboration a breeze: all conversations from all channels come into a central location in a single dashboard. Pick up WhatsApp customer service conversations in a click, and transfer them between colleagues or teams.

whatsapp for business

Improve your availability

Always on with a WhatsApp chatbot for business

Easily build a chatbot for WhatsApp with Watermelon without writing a single line of code. Automate up tol 85% of incoming inquiries. All your repetitive questions are quickly and accurately answered by your chatbot.

Want to try out Watermelon?

With Watermelon you automate your customer contact in 5 simple steps. We will show you how in an online live demo.

Request a free demo