WhatsApp for business
Use WhatsApp for business via the official WhatsApp Business API with Watermelon. It’s never been easier to use WhatsApp as a customer service channel.
The WhatsApp solution for business
Be where your customers are
Delegate tasks to colleagues and teams
Centralize your communication channels
Deliver a personal experience
Your data is yours
Know where your customers are: with more than 2 billion users WhatsApp is the messaging platform where your business needs to be. Enjoy using WhatsApp from a single dashboard with multiple users, one inbox and a centralized system to organize and manage conversations. You’ll be making customers happy in no-time with. WhatsApp for business via Watermelon!
conversations happening every month
leads generated per month
customer questions automated each month
What our customers say about us
Read service challenges and solutions from our customers
- 90.000 civilians supported
- Civil panel enthusiastic
The municipality of Oss makes big steps towards innovation in a short duration. Not only are over 900 citizens enthusiastic about the recent innovations, the employees of the municipality are also keen to work in their new work environment.
- Live within two days
- Customer contact automated on WhatsApp
Chatbot Nicole supports the Commercial Team at AFAS by automating customer contact and generating leads. A quick implementation ensured quite a few new insights in AFAS’ customer contact.
- 5 leads a week thanks to chatbot Lilly
- CRM system integrated with the chatbot
Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.
- 300 chatbot conversations a day
- 75 percent of conversations are directly handled by the chatbot
BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.
- Thanks to the chatbot, Lab21 saves 60 service hours a month
- 90 percent of customer queries are handled by the chatbot
Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!
- Customer service via WhatsApp
- 70 percent directly handled by the chatbot
Besides offering the best service on the website of Nummereen, chatbot Robin also handles customer queries on WhatsApp! No query is left unseen and Nummereen is completely ready for the future!
Watermelon scores an average of 4.5 / 5 from 60 reviews.
The Watermelon platform makes collaboration a breeze: all conversations from all channels come into a central location in a single dashboard. Pick up WhatsApp customer service conversations in a click, and transfer them between colleagues or teams.