WhatsApp for business

Use WhatsApp for business via the official WhatsApp Business API with Watermelon. It’s never been easier to use WhatsApp as a customer service channel.

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Whatsapp for business

The WhatsApp solution for business

Be where your customers are

Easy-to-use interface

Delegate tasks to colleagues and teams

Centralize your communication channels

Deliver a personal experience

Your data is yours

whatsapp business afas

“Working with Watermelon means customers can now contact our company on WhatsApp, which is so easy for them. No more switching in between tools to have conversations!“

Jortijn Bijl - Senior Marketing Manager, Afas Software

Read their success story
whatsapp for business

Improve your customer service

Use WhatsApp for business

Know where your customers are: with more than 2 billion users WhatsApp is the messaging platform where your business needs to be. Enjoy using WhatsApp from a single dashboard with multiple users, one inbox and a centralized system to organize and manage conversations. You’ll be making customers happy in no-time with. WhatsApp for business via Watermelon!

Whatsapp for business

Centralize your communication channels

WhatsApp Business on Watermelon

The times of switching between various apps and browser tabs has come and gone. Watermelon is the all-in-one solution for your team to centralize and automate your provision of service. Add every channel, including WhatsApp Business, and engage with customers from a single location.


conversations happening every month


leads generated per month


customer questions automated each month

Success Stories

What our customers say about us

Read service challenges and solutions from our customers

Read all success stories
PlaceholderLogo of the municipality of Oss
  • 90.000 civilians supported
  • Civil panel enthusiastic

The municipality of Oss makes big steps towards innovation in a short duration. Not only are over 900 citizens enthusiastic about the recent innovations, the employees of the municipality are also keen to work in their new work environment.

PlaceholderLogo of AFAS Software
  • Live within two days
  • Customer contact automated on WhatsApp

Chatbot Nicole supports the Commercial Team at AFAS by automating customer contact and generating leads. A quick implementation ensured quite a few new insights in AFAS’ customer contact.

PlaceholderLogo of Hunter Douglas
  • 5 leads a week thanks to chatbot Lilly
  • CRM system integrated with the chatbot

Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.

PlaceholderLogo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

PlaceholderLogo of Lab21
  • Thanks to the chatbot, Lab21 saves 60 service hours a month
  • 90 percent of customer queries are handled by the chatbot

Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!

PlaceholderLogo of Nummereen
  • Customer service via WhatsApp
  • 70 percent directly handled by the chatbot

Besides offering the best service on the website of Nummereen, chatbot Robin also handles customer queries on WhatsApp! No query is left unseen and Nummereen is completely ready for the future!

Read all success stories

Watermelon scores an average of 4.5 / 5 from 60 reviews.

whatsapp for business

Collaborate efficiently

Answer WhatsApp for business conversations as a team

The Watermelon platform makes collaboration a breeze: all conversations from all channels come into a central location in a single dashboard. Pick up WhatsApp customer service conversations in a click, and transfer them between colleagues or teams.

whatsapp for business

Improve your availability

Always on with a WhatsApp chatbot for business

Easily build a chatbot for WhatsApp with Watermelon without writing a single line of code. Automate up tol 85% of incoming inquiries. All your repetitive questions are quickly and accurately answered by your chatbot.

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Manage customer conversations and deliver an exceptional service experience with your team

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