Success Stories

We’re proud to support over 100 companies with a digital colleague.

The story of
chatbot PureLou
The story of
chatbot PureLou

Got curls? 85% of PureLou’s hair salon clients are happy with chatbot Vilou

PureLou, an eco-friendly hair salon specializing in curls, has a massive following in the Netherlands. Those three ingredients create the perfect conditions for a constant influx of questions - not only to company profiles but also to the stylists’ personal profiles. Thanks to Vilou, PureLou’s chatbot, over 95% of all incoming inquiries are automatically handled. The stylists have more time to do what they do best - cut, color and style curly hair!

  • 96% of the questions are automated
  • Each day Chatbot Vilou saves PureLou 240 euro
Read the success story
chatbot PureLou
Milou de Nijs

“Thanks to the team at Watermelon and the easy-to-use product, chatbot Vilou is a huge success!“

- Milou de Nijs - Owner of PureLou


The story of
Hunter Douglas
The story of
Hunter Douglas

The digital lead generator for Hunter Douglas

Luxaflex® uses Chatbot Lily in England to help website visitors select the products best suited to their needs, or locate a dealer to make purchase. Lily delivers approximately 5 leads per week. By linking Lily to the Luxaflex® CRM, she can work seamlessly with the sales team.

  • Chatbot Lily collects 5 leads per week
  • Internal CRM linked to chatbot Lily
Read the success story
Hunter Douglas

The story of
Lab21
The story of
Lab21

Lab21 delivers more comfort for customers

After the realization that 90% of customer questions could be resolved with a simple answer, Lab21 built and launched a chatbot. Their Chatbot Floor allows Lab21 to be available 24/7 and offer better, faster customer service to both customers and website visitors.

  • Chatbot Floor saves Lab21 60 service hours per month
  • Goals are monitored with detailed analytics
Read the success story
Lab21

You're in good company

PepsicoKoopjesdrogisterijHuusBurger zooLogistiekconcurrentAfas softwareLuxaflexDeli homeUniversiteit LeidenGemeente VeenendaalAfas softwareVEHPort of amsterdamFinancial Lease
The story of
chatbot logistiekconcurrent
The story of
chatbot logistiekconcurrent

Available day and night with Chabot Loggi

How do we answer incoming customer questions on our eCommerce website for logistics supplies outside of office hours? Logistiekconcurrent found Watermelon and together they built a chatbot to do just that. Within a week they were live with Chatbot Loggi and today he automates 70% of customer inquiries.

  • 70% of customer inquiries automated
  • 37 service hours saved per month
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chatbot logistiekconcurrent
Rody Hermkens

“The combination of Chatbot Loggi / employee is in such harmony, we can definitely keep our customer satisfaction high!“

- Rody Hermkens - Head of Marketing & Communication at Logistiekconcurrent


The story of
BKR
The story of
BKR

BKR improves the customer experience online

Watermelon helps the BKR foundation to offer personal guidance to customers online. They’re part of the digital revolution for customer service and have automated frequently asked questions. Chatbot Tess supports customers in checking credit scores and personal credit history. The chatbot handles approximately 300 conversations per day, where Tess helps 75% of customers directly.

  • 300 conversations a day
  • 75% of conversations handled by the chatbot directly
Read the success story
BKR

The story of;
Gemeente Veenendaal
The story of;
Gemeente Veenendaal

Better information provision for residents through Chatbot Bo

Naturally, the Municipality of Veenendaal strives for good service and communication. A chatbot fits exactly in that vision. Website visitors are brought to the correct information point by means of the chatbot, reducing the need to switch between channels!

  • 700 visitors helped each month
  • Live within one month with Chatbot Bo
Read the success story
Gemeente Veenendaal

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