Create the ultimate customer experience in the most efficient way
Your customer service department will function in the most efficient way with automated conversations.
“Watermelon’s interface was clear straight away, we were live within two days!“
Jortijn Bijl – Senior Marketing Manager
AUTOMATE CUSTOMER EXPERIENCE
Reply within seconds, anytime, anywhere
Build your own AI chatbot without the need to code. Reduce mails & calls and save time and extra man-power with automated conversations.
“What I find most important is that we are now reachable 24 hours per day on our website. That’s of the utmost importance if you want to remain competitive in the field of e-commerce.”
Julie Choenni, Online campaign manager at Hunter Douglas
INNOVATE YOUR SERVICE
One to replace all. For today, for forever!
Centralize all your online customer contact from your favorite channels in one intuitive dashboard. Be truly there for your customers and add any channel you like with Watermelon’s open API.
“We don’t have to keep track of so many different apps. The Chatbot supports the Commercial Team perfectly.”
Jortijn Bijl, Senior marketing manager at AFAS Software
Automate customer contact
Optimize the workflows of your team with a code-free AI chatbot. Besides automating your online contact, every customer’s journey is logged in Watermelon’s all including CRM.
“We could provide and manage digital contact with our customers, still staying personal and acting as consultants. That’s exactly what we wanted!”
Maureen van den Bergh, Customer contact employee at BKR
OPTIMIZE YOUR TEAM
Work together, seamless.
Centralize all your online conversations and work together effortlessly with your team and chatbot. With Watermelon’s hybrid model and automated chatbot handover, your team will save a huge amount of time.
“The Chatbot supports the Commercial Team perfectly. When it encounters two unknown questions, the chat will automatically be forwarded to an available employee.”
Jortijn Bijl, Senior Marketing Manager at AFAS Software
“We don’t have to keep track of many different apps. The chatbot supports the Commercial Team perfectly.”
- Chatbots helps out the Commercial and Support team
- Jobseekers can contact AFAS through WhatsApp
- Chatbot Nicol@ was live within two days!
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Start the conversation today and stand out
Click on the button underneath to see live how our platform works with one of our Melons!See Live demo