Get smarter about answering customer inquiries
Under legal pressure from WhatsApp, Alexander Wijninga and Charl Haas filed for bankruptcy in July 2016 for their successful startup Watermelon. The young entrepreneurs might have been knocked down, but they got up again – a month later they announced the launch of Watermelon.
The team behind Watermelon: ‘WhatsApp asked us to stop’
‘You created a new version of Watermelon, tell us about it:’
Alexander Wijninga: “Customer service teams can react to messages sent to their social media accounts with Watermelon. Up until last year, they could also answer WhatsApp messages, but the chat service asked us to stop. We filed for bankruptcy then, but now we’re off to a fresh new start.”
Chatbot developer Ecreation acquired by Watermelon
Watermelon acquired Ecreation, the largest chatbot developer in the Netherlands. The Utrecht-based startup now has 75.000 chatbots at its disposal. In August Watermelon will launch a platform for digital communication with customers based on chatbot technology.
Startup acquires Dutch chatbot developer
The Utrecht-based startup, specialised in streamlining digital customer service, received 75.000 advanced chatbots as part of the acquisition.
In August,Watermelon will launch the first version of its platform with the knowledge from Ecreation.
Watermelon, bankrupt in 2016 after conflict with Whatsapp, acquires a Dutch chatbot builder
The Utrecht-based startup Watermelon is alive and kicking.
The company founded by Alexander Wijninga and Charl Haas acquired Dutch chatbot developer Ecreation. The acquisition gives Watermelon 75.000 chatbots to use for its software for customer communication.
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