Integrations / WhatsApp

WhatsApp

Offer customer service on the most used messaging channel in the Netherlands and improve your reach. Connect your WhatsApp account to Watermelon and experience the benefits of a seamless integration.

Customer service WhatsApp

WhatsApp for business means customers can use a channel they’re already used to in order to get in touch. They can ask questions asynchronously on the go, offering your team the time to respond. You can also answer them directly with a Watermelon chatbot. Connect Watermelon with your WhatsApp account and work together with your team to deliver an unforgettable customer service experience.

Log in and install

Connect all your popular media channels

Be ready to answer your customers wherever they are. Discover your customers’ favorite channels from Watermelon analytics and increase your availability.

Work together as a team in one platform

Connect your chatbot with your internal systems

Watermelon’s APIs make it possible to have your chatbot leverage information that’s outside of the ecosystem. The Watermelon API is a bridge, ensuring information flows between platforms quickly, safely and accurately. The chatbot consults the backend data for the information required, without slowing down or interrupting processes. Give your chatbot the opportunity to provide the best experience for customers by enabling access to databases and tools.

Provide order status information

Plan appointments

Manage customer conversations and deliver an exceptional service experience with your team

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