Integrations / Telegram
When you connect your Telegram account with Watermelon, you’ll be able to manage all your conversations from Telegram and your other popular social media channels from the central dashboard.
Easy to use Telegram
Integrate Telegram and all of your other social channels with Watermelon. Have your employees quickly and efficiently handle Telegram messages from one clear and simple dashboard. No more switching between apps and browser tabs. Connect your Telegram account to send and receive messages with Watermelon. Organize conversations, activate your chatbot, and work together on a delightful customer service experience.
Connect all your popular media channels
Be ready to answer your customers wherever they are. Discover your customers’ favorite channels from Watermelon analytics and increase your availability.
Watermelon’s APIs make it possible to have your chatbot leverage information that’s outside of the ecosystem. The Watermelon API is a bridge, ensuring information flows between platforms quickly, safely and accurately. The chatbot consults the backend data for the information required, without slowing down or interrupting processes. Give your chatbot the opportunity to provide the best experience for customers by enabling access to databases and tools.
Provide order status information
Make it easy for customers to communicate with you
Why should you use Watermelon for customer contact?
Automate your customer service with a chatbot - no coding required
Bring all the messages across channels into one place
Offer personal customer service with a 360-degree customer profile
Optimize your customer service processes by making data-driven decisions
Proactively contact customers and be their first point of contact
Integrate existing systems and platforms with ease