Integrations / Telegram

Telegram

When you connect your Telegram account with Watermelon, you’ll be able to manage all your conversations from Telegram and your other popular social media channels from the central dashboard.

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Telegram is trustworthy and easy to use, especially with Watermelon

Integrate Telegram and all of your other social channels with Watermelon. Have your employees quickly and efficiently handle Telegram messages from one clear and simple dashboard. No more switching between apps and browser tabs. Connect your Telegram account to send and receive messages with Watermelon. Organize conversations, activate your chatbot, and work together on a delightful customer service experience.

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Connect all your popular media channels

Be ready to answer your customers wherever they are. Discover your customers’ favorite channels from Watermelon analytics and increase your availability.

Work together as a team in one platform

Connect your chatbot with your internal systems

Watermelon’s APIs make it possible to have your chatbot leverage information that’s outside of the ecosystem. The Watermelon API is a bridge, ensuring information flows between platforms quickly, safely and accurately. The chatbot consults the backend data for the information required, without slowing down or interrupting processes. Give your chatbot the opportunity to provide the best experience for customers by enabling access to databases and tools.

Provide order status information

Plan appointments

Manage customer conversations and deliver an exceptional service experience with your team

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