Integraties / Salesforce

Salesforce

Integrate Watermelon with Salesforce with Watermelon’s open API. Connect your chatbot conversations to your CRM system for more seamless workflows.

Powerful CRM integration

Does your team use Salesforce? Do you want leads generated by your chatbot routed to the appropriate person? Have your chatbot ask for specific details during a conversation, or recall them from a previous conversation, and send a lead to Salesforce with all necessary information to start working the lead right away. See conversation history and which actions a prospect has taken prior to converting. Work efficiently and deliver a satisfying experience by integrating Salesforce and Watermelon!

Log in and install

Connect all your popular media channels

Be ready to answer your customers wherever they are. Discover your customers’ favorite channels from Watermelon analytics and increase your availability.

Work together as a team in one platform

Connect your chatbot with your internal systems

Watermelon’s APIs make it possible to have your chatbot leverage information that’s outside of the ecosystem. The Watermelon API is a bridge, ensuring information flows between platforms quickly, safely and accurately. The chatbot consults the backend data for the information required, without slowing down or interrupting processes. Give your chatbot the opportunity to provide the best experience for customers by enabling access to databases and tools.

Provide order status information

Plan appointments

Manage customer conversations and deliver an exceptional service experience with your team

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