Integraties / Connect your Outlook inbox | Watermelon.co

Gmail

Get efficient with Watermelon. Connect your Outlook account to Watermelon and answer every message from the central dashboard.

Seamless email integration

Outlook is one of the most popular email services used by businesses for customer service. Connect Outlook to Watermelon seamlessly - no more switching between various email tools. Bring all your customer contact channels into one place. Get insight into your level of service and your average resolution time. Improve your email customer service every day.

Log in and install

Connect all your popular media channels

Be ready to answer your customers wherever they are. Discover your customers’ favorite channels from Watermelon analytics and increase your availability.

Work together as a team in one platform

Connect your chatbot with your internal systems

Watermelon’s APIs make it possible to have your chatbot leverage information that’s outside of the ecosystem. The Watermelon API is a bridge, ensuring information flows between platforms quickly, safely and accurately. The chatbot consults the backend data for the information required, without slowing down or interrupting processes. Give your chatbot the opportunity to provide the best experience for customers by enabling access to databases and tools.

Provide order status information

Plan appointments

Manage customer conversations and deliver an exceptional service experience with your team

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