Integrations / Facebook Messenger

Facebook Messenger

Improve your availability and leverage the reach of Facebook Messenger thanks to Watermelon’s open API.

The power of Facebook Messenger

Over two billion messages per month are exchanged between consumers and companies on Facebook Messenger. Leverage the popularity of Facebook without lengthy internal process implementation. Integrate Facebook Messenger into Watermelon’s central dashboard where your employees can manage all your incoming conversations. Improve your availability and start having conversations on Facebook Messenger right away.

Log in and install

Connect all your popular media channels

Be ready to answer your customers wherever they are. Discover your customers’ favorite channels from Watermelon analytics and increase your availability.

Work together as a team in one platform

Connect your chatbot with your internal systems

Watermelon’s APIs make it possible to have your chatbot leverage information that’s outside of the ecosystem. The Watermelon API is a bridge, ensuring information flows between platforms quickly, safely and accurately. The chatbot consults the backend data for the information required, without slowing down or interrupting processes. Give your chatbot the opportunity to provide the best experience for customers by enabling access to databases and tools.

Provide order status information

Plan appointments

Manage customer conversations and deliver an exceptional service experience with your team

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