Integrations

Advanced connections

Save your team time by integrating Watermelon with external software

Integrations

Logo salesforce

Salesforce

Have your chatbot ask for information and send it directly to your Salesforce account.

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Logo Mollie

Mollie

Give your customers the opportunity to view their order and payment status directly with Watermelon's Mollie integration.

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Logo Website widget

Website Widget

Communicate with your customers directly on your website with the Website Widget by Watermelon.

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Logo gmail

E-mail

Answer your email together with your team from any provider in Watermelon's central dashboard.

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Logo Whatsapp

WhatsApp

Reach more than 1.5 billion active WhatsApp users in the Netherlands and beyond.

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Logo Facebook Messenger

Facebook Messenger

Bring your Facebook Messenger chats into Watermelon with ease.

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Logo Telegram

Telegram

Tap into the reliability of Telegram and let your messages arrive in the Watermelon platform.

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Faster, and more efficient

APIs for chatbots

API allows your chatbot to take care of frequently asked questions such as ‘What is my order status?’ without your employees needing to intervene. Your chatbot automatically consults all available information to provide an accurate answer to the customer. Natural Language Processing allows your chatbot to understand the intent of the question being asked. Your employees will no longer need to switch between several databases - the chatbot does this with ease.

Connect all your contact channels

Be ready to answer your customers wherever they are. Discover your customers’ favorite channels from Watermelon statistics and increase your availability.

Work together as a team in one platform

Connect your chatbot with your internal systems

Watermelon’s APIs make it possible to have your chatbot leverage information that’s outside of the ecosystem. The Watermelon API is a bridge, ensuring information flows between platforms quickly, safely and accurately. The chatbot consults the backend data for the information required, without slowing down or interrupting a process. Give your chatbot the opportunity to provide the best experience for customers by enabling access to databases and tools.

Provide order status information

Plan appointments

Want to try out Watermelon?

With Watermelon you automate your customer contact in 5 simple steps. We will show you how in an online live demo.

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