Important, questions, efficient answers

Fast response customer service for healthcare

Support patients and clients by automating frequently asked questions and provide specific advice. Respond quickly and accurately - improve the quality of your service online.

Chatbot gezondheidszorg

Day and night service for customers

No-code chatbot

Automate FAQ

Handover to a live agent

Offer a personal experience

24/7 availability

Assistance from chatbot experts

Eva Scholtes - Nummereen

“Our chatbot Robin makes sure we can support parents quickly and easily 24/7“

Eva Scholtes - Customer Service Manager, Nummereen

Read the success story
chatbot onderwijs

Integrate your agenda

Automatically plan appointments

Automate the appointment planning process and keep patients, clients and your team informed. Your chatbot can show available days and times, allowing the automatic planning of appointments without the need for a live agent to pick up the conversation.

chatbot healthcare

Answer frequently asked questions more easily

Provide advice quickly and easily to patients and clients

Automating your first line of contact means you can quickly provide answers to urgent questions. Since your chatbot learns over time, both frequently asked questions and complex conversations are answered quickly. Your patients and clients will be delighted by the experience.

7.500.000

Hours saved per month

2.500.000

Conversations held per month

10.000

Users in the Watermelon platform

Success Stories

What our customers say about us

Read service challenges and solutions from our customers

Read all success stories
Hunter Douglas chatbotLogo of Hunter Douglas
  • 15 leads a week thanks to chatbot Lilly
  • CRM system integrated with the chatbot

Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.

Logo of LogistiekconcurrentLogo of Logistiekconcurrent
  • 70 percent of customer inquiries automated
  • 37 service hours saved per month

How do we answer incoming customer questions on our eCommerce website for logistics supplies outside of office hours? Logistiekconcurrent found Watermelon and together they built a chatbot to do just that.

Successtory Lab21Logo of Lab21
  • 60 service hours saved each month
  • 90 percent of customer queries handled by the chatbot

Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!

Successtory of QanderLogo of Qander
  • 75 percent of chats are handled by the chatbot
  • 40 to 45 percent of queastions are outside office hours

Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.

successtory chatbot Stichting BKRLogo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

Succesverhaal chatbot PureLouLogo van PureLou
  • 96% of the questions are automated
  • Each day Chatbot Vilou saves PureLou 240 euro

With Chatbot Vilou, PureLou saves a lot every day. Vilou advises webshop visitors about the different products and with great results: 85% of PureLou’s hair salon clients are happy with chatbot Vilou!

Read all success stories

Watermelon scores an average of 4.5 / 5 from 60 reviews.

chatbot healthcare

Be an innovator in customer service

Offer modern, distinct and helpful contact points

Watermelon helps you create innovative approaches to customer service for healthcare. Offer sight-impaired customers the opportunity to send voice messages to a chatbot. Inform stakeholders to the institution the most up-to-date information on research.

chatbot healthcare

Connect your most popular channels

A personal sales agent for every channel

Use social messaging apps to grow your business beyond your webshop. Be online any time of day along every step of the customer journey.

Want to try out Watermelon?

With Watermelon you automate your customer contact in 5 simple steps. We will show you how in an online live demo.

Request a free demo