Important, questions, efficient answers

Fast response customer service for healthcare

Support patients and clients by automating frequently asked questions and provide specific advice. Respond quickly and accurately - improve the quality of your service online.

Chatbot gezondheidszorg

Day and night service for customers

No-code chatbot

Automate FAQ

Handover to a live agent

Offer a personal experience

24/7 availability

Assistance from chatbot experts

Eva Scholtes - Nummereen

“Our chatbot Robin makes sure we can support parents quickly and easily 24/7“

Eva Scholtes - Customer Service Manager, Nummereen

Read the success story
chatbot onderwijs

Integrate your agenda

Automatically plan appointments

Automate the appointment planning process and keep patients, clients and your team informed. Your chatbot can show available days and times, allowing the automatic planning of appointments without the need for a live agent to pick up the conversation.

chatbot healthcare

Answer frequently asked questions more easily

Provide advice quickly and easily to patients and clients

Automating your first line of contact means you can quickly provide answers to urgent questions. Since your chatbot learns over time, both frequently asked questions and complex conversations are answered quickly. Your patients and clients will be delighted by the experience.

7.500.000

Hours saved per month

2.500.000

Conversations held per month

10.000

Users in the Watermelon platform

Success Stories

What our customers say about us

Read service challenges and solutions from our customers

Read all success stories
PlaceholderLogo of the municipality of Oss
  • 90.000 civilians supported
  • Civil panel enthusiastic

The municipality of Oss makes big steps towards innovation in a short duration. Not only are over 900 citizens enthusiastic about the recent innovations, the employees of the municipality are also keen to work in their new work environment.

PlaceholderLogo of AFAS Software
  • Live within two days
  • Customer contact automated on WhatsApp

Chatbot Nicole supports the Commercial Team at AFAS by automating customer contact and generating leads. A quick implementation ensured quite a few new insights in AFAS’ customer contact.

PlaceholderLogo of Hunter Douglas
  • 5 leads a week thanks to chatbot Lilly
  • CRM system integrated with the chatbot

Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.

PlaceholderLogo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

PlaceholderLogo of Lab21
  • Thanks to the chatbot, Lab21 saves 60 service hours a month
  • 90 percent of customer queries are handled by the chatbot

Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!

PlaceholderLogo of Nummereen
  • Customer service via WhatsApp
  • 70 percent directly handled by the chatbot

Besides offering the best service on the website of Nummereen, chatbot Robin also handles customer queries on WhatsApp! No query is left unseen and Nummereen is completely ready for the future!

Read all success stories

Watermelon scores an average of 4.5 / 5 from 60 reviews.

chatbot healthcare

Be an innovator in customer service

Offer modern, distinct and helpful contact points

Watermelon helps you create innovative approaches to customer service for healthcare. Offer sight-impaired customers the opportunity to send voice messages to a chatbot. Inform stakeholders to the institution the most up-to-date information on research.

chatbot healthcare

Connect your most popular channels

A personal sales agent for every channel

Use social messaging apps to grow your business beyond your webshop. Be online any time of day along every step of the customer journey.

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Manage customer conversations and deliver an exceptional service experience with your team

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