Automate customer contact

Improve speed and satisfaction with service

Use Watermelon to enable 24/7 availability with a no-code chatbot and create and unforgattable customer experience!

Financial services chatbot

The best customer service tool

No-code chatbot

Handover to a human

Detailed analytics

Create a 360º customer profile

Deliver a personal experience

24/7 availability on the front lines

Maureen van den Bergh Stichting BKR

“We’re joining the digital service revolution with our chatbot from Watermelon. We’re still delivering a guided, personal approach - and that’s exactly what we wanted.“

Maureen van den Bergh - Senior Lead, Customer Contact Center; BKR Foundation

Read the success story
Financial services chatbot

One central dashboard

Don’t miss another conversation

Work seamlessly with your colleagues and your team. The powerful chatbot handles first line conversations, and can automatically transfer questions to live agents to offer the best expertise.

Financial services chatbot

No-code chatbot

Be available 24/7

Answer inquiries in a fraction of a second at any time of day. An AI-powered chatbot that’s always learning helps answer all your frequently asked questions and more. You’ll never keep your customers waiting for a response.

600.000

Conversations created in the chatbot builder

7.500.000

Conversations powered by Watermelon

2.090

Chatbots are live across channels

Success Stories

What our customers say about us

Read service challenges and solutions from our customers

Read all success stories
Hunter Douglas chatbotLogo of Hunter Douglas
  • 15 leads a week thanks to chatbot Lilly
  • CRM system integrated with the chatbot

Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.

Logo of LogistiekconcurrentLogo of Logistiekconcurrent
  • 70 percent of customer inquiries automated
  • 37 service hours saved per month

How do we answer incoming customer questions on our eCommerce website for logistics supplies outside of office hours? Logistiekconcurrent found Watermelon and together they built a chatbot to do just that.

Successtory Lab21Logo of Lab21
  • 60 service hours saved each month
  • 90 percent of customer queries handled by the chatbot

Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!

Successtory of QanderLogo of Qander
  • 75 percent of chats are handled by the chatbot
  • 40 to 45 percent of queastions are outside office hours

Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.

successtory chatbot Stichting BKRLogo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

Succesverhaal chatbot PureLouLogo van PureLou
  • 96% of the questions are automated
  • Each day Chatbot Vilou saves PureLou 240 euro

With Chatbot Vilou, PureLou saves a lot every day. Vilou advises webshop visitors about the different products and with great results: 85% of PureLou’s hair salon clients are happy with chatbot Vilou!

Read all success stories

Watermelon scores an average of 4.5 / 5 from 60 reviewers.

Financial services chatbot

Offer personal service

Easily access your customer’s background information

Have details about your customer at hand and explore the conversation history when they return to chat again. Explore bottlenecks to issue resolution and optimize to deliver an unforgettable experience. Manage expectations and decrease frustration with waiting for a response about finances.

Financial services chatbot

Detailed analytics

Your service can get better every day

Collect data on the customer journey with Watermelon. Use performance statistics to improve your service processes. Monitor your steam, offer guidance and improve customer satisfaction.

Want to try out Watermelon?

With Watermelon you automate your customer contact in 5 simple steps. We will show you how in an online live demo.

Request a free demo