The solution to your service challenges
Improve your customers’ loyalty and satisfaction
Centralize your customer contact and automate incoming queries with the help of your code-free chatbot. Manage your service from our all in one helpdesk tool.
Work smarter with help desk tools
Reduce calls and emails
Save service costs
Better your timemanagement
Decrease the workload
Stay in control of your data
24/7 customer contact
Centralize your customer service
Connect your favorite social media
Create a clear inbox for all your different service channels. Keep track of all your social media, messaging and website contact in just one tool. Answer customer queries and work seamlessly together with your team. Build complete customer profiles in our all in one CRM for a stellar service.
Monthly generated leads
Monthly automated customer queries
What our customers say about us
Read service challenges and solutions from our customers
- 90.000 civilians supported
- Civil panel enthusiastic
The municipality of Oss makes big steps towards innovation in a short duration. Not only are over 900 citizens enthusiastic about the recent innovations, the employees of the municipality are also keen to work in their new work environment.
- Live within two days
- Customer contact automated on WhatsApp
Chatbot Nicole supports the Commercial Team at AFAS by automating customer contact and generating leads. A quick implementation ensured quite a few new insights in AFAS’ customer contact.
- 5 leads a week thanks to chatbot Lilly
- CRM system integrated with the chatbot
Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.
- 300 chatbot conversations a day
- 75 percent of conversations are directly handled by the chatbot
BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.
- Thanks to the chatbot, Lab21 saves 60 service hours a month
- 90 percent of customer queries are handled by the chatbot
Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!
- Customer service via WhatsApp
- 70 percent directly handled by the chatbot
Besides offering the best service on the website of Nummereen, chatbot Robin also handles customer queries on WhatsApp! No query is left unseen and Nummereen is completely ready for the future!
Watermelon gets a 4.5 / 5 based on over 60 reviews.
Go for a seamless collaboration with your colleagues thanks to Watermelon’s Hybrid Model. Your incoming messages are automatically sorted in the right inbox, dependent on teams and departments. Take over conversations from your chatbot when needed and give your customers the service they deserve.