All you need for a stellar service
Create more happy customers with help desk software
Discover the possibilities of helpdesk software for your service and better your time management, efficiency and service.
Help desk software for the best customer experience
Reduce calls and emails
Save service costs
Better your timemanagement
Decrease the workload
Stay in control of your data
24/7 customer contact
Categorize your customer queries
Work as a team
Within the Watermelon platform you divide your incoming queries per team. Let your Sales Team deal with possible leads and match each customer query to the right department or colleague. Divide and conquer with Watermelon!
Monthly generated leads
Monthly automated customer queries
What our customers say about us
Read service challenges and solutions from our customers
- 90.000 civilians supported
- Civil panel enthusiastic
The municipality of Oss makes big steps towards innovation in a short duration. Not only are over 900 citizens enthusiastic about the recent innovations, the employees of the municipality are also keen to work in their new work environment.
- Live within two days
- Customer contact automated on WhatsApp
Chatbot Nicole supports the Commercial Team at AFAS by automating customer contact and generating leads. A quick implementation ensured quite a few new insights in AFAS’ customer contact.
- 5 leads a week thanks to chatbot Lilly
- CRM system integrated with the chatbot
Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.
- 300 chatbot conversations a day
- 75 percent of conversations are directly handled by the chatbot
BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.
- Thanks to the chatbot, Lab21 saves 60 service hours a month
- 90 percent of customer queries are handled by the chatbot
Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!
- Customer service via WhatsApp
- 70 percent directly handled by the chatbot
Besides offering the best service on the website of Nummereen, chatbot Robin also handles customer queries on WhatsApp! No query is left unseen and Nummereen is completely ready for the future!
Watermelon gets a 4.5 / 5 based on over 60 reviews.
360 degree customer profile
Get to know the customer behind visitor #759
Your chatbot automatically asks relevant data to build a complete customer profile. When the customer fills in his or her email address, it gets automatically saved in the CRM! Build a complete customer profile automatically, without needing a human hand.
Eliminate repetitive matters
Save time with automated conversations
Your chatbot deals with over 85 percent of incoming customer queries. Your employees have more time for complicated matters and your customers are always represented. Increase your customer satisfaction and give your service the boost it deserves.