Facebook Messenger, Telegram and Email in one overview
Most companies use different customer service channels, like Facebook Messenger, Telegram and email. But using several customer service channels can sometimes mess things up. With messages coming in on multiple channels it’s easy to lose track. And the resulting mix-ups can have unpleasant consequences. Like customers getting irritated because of slow response times. Or customers purchasing a product or service from a competitor, because it takes your customer service too long to respond. It’s a lot more convenient to control all of your customer service channels, like Facebook Messenger, Telegram and email, from one easy dashboard!