Broad reach and availability

A chatbot for Facebook Messenger

Easily create a personalized chatbot for Facebook Messenger and automate up to 85% of conversations.

facebook chatbot

Improve your customer satisfacion with a Facebook Messenger chatbot

Increase your customer satisfaction

Accessible outside office hours

Transfer to a human

respond immediately

Simple interface

The scalable service solution

Rody Hermkens logistiekconcurrent

“Chatbot Loggi currently completes approximately 650 conversations per month. 70% of these conversations do not involve a human agent at all. That’s a savings of 37 work hours per month!“

– Rody Hermkens - Head of Marketing & Communications Logistiekconcurrent

Read their succes story
facebook chatbot

Connect every channel

Customer service via Facebook Messenger

Start the conversation with customers on Facebook with your chatbot and messages will flow into the single conversation overview. Guide your customer to the right answer and ask them to Like your page or to leave a review. Boost customer satisfaction and go from public service to personal service!

facebook chatbot

Lower your customer service volume

Automate your service: your own chatbot on Facebook Messenger

You don’t need to be a programmer to build a chatbot for Facebook. Watermelon’s platform means you add the content, several question variations, and the powerful AI does the rest. No question will go unanswered!

85%

Automated

15

Integrations

14

Modules

Success Stories

What our customers say about us

Read service challenges and solutions from our customers

Read all success stories
Hunter Douglas chatbotLogo of Hunter Douglas
  • 15 leads a week thanks to chatbot Lilly
  • CRM system integrated with the chatbot

Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.

Logo of LogistiekconcurrentLogo of Logistiekconcurrent
  • 70 percent of customer inquiries automated
  • 37 service hours saved per month

How do we answer incoming customer questions on our eCommerce website for logistics supplies outside of office hours? Logistiekconcurrent found Watermelon and together they built a chatbot to do just that.

Successtory Lab21Logo of Lab21
  • 60 service hours saved each month
  • 90 percent of customer queries handled by the chatbot

Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!

Successtory of QanderLogo of Qander
  • 75 percent of chats are handled by the chatbot
  • 40 to 45 percent of queastions are outside office hours

Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.

successtory chatbot Stichting BKRLogo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

Succesverhaal chatbot PureLouLogo van PureLou
  • 96% of the questions are automated
  • Each day Chatbot Vilou saves PureLou 240 euro

With Chatbot Vilou, PureLou saves a lot every day. Vilou advises webshop visitors about the different products and with great results: 85% of PureLou’s hair salon clients are happy with chatbot Vilou!

Read all success stories

Watermelon scores an average of 4.5 / 5 from 60 reviews.

facebook chatbot

Start the conversation

Go live with your chatbot on Facebook Messenger

Connect your trained chatbot to your company’s Facebook Page: you’re now available 24/7/365! Boost customer satisfaction with a chatbot for Facebook Messenger.

facebook chatbot

Collaborate efficiently

Save on service costs

Watermelon’s hybrid model allows your chatbot and live agent team to work together in harmony. When your chatbot can’t answer a new question, the conversation is automatically transferred to the appropriate team member. The hybrid model means less customer frustration and flexibility in providing answers.

Want to try out Watermelon?

With Watermelon you automate your customer contact in 5 simple steps. We will show you how in an online live demo.

Request a free demo