Broad reach and availability

A chatbot for Facebook Messenger: communicate 24/7 with customers

Easily create a personalized chatbot for Facebook Messenger and automate up to 85% of conversations.

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Connect with customers on Facebook Messenger

No-code chatbot

Hand over to a live agent

Simple interface

Powerful AI

24/7 first line of contact

Assistance from chatbot experts

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“The Watermelon interface was easy to use and we saw results immediately: we went live within two days!“

Jortijn Bijl - Senior Marketing Manager, Afas Software

Read the success story
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Connect every channel

Customer service via Facebook Messenger

Start the conversation with customers on Facebook with your chatbot and messages will flow into the single conversation overview. Guide your customer to the right answer and ask them to Like your page or to leave a review. Boost customer satisfaction and go from public service to personal service!

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No-code chatbot

Start building: a custom chatbot for Facebook Messenger

You don’t need to be a programmer to build a chatbot for Facebook. Watermelon’s platform means you add the content, several question variations, and the powerful AI does the rest. No question will go unanswered!

85%

Automated

15

Integrations

14

Modules

Success Stories

What our customers say about us

Read service challenges and solutions from our customers

Read all success stories
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  • 90.000 civilians supported
  • Civil panel enthusiastic

The municipality of Oss makes big steps towards innovation in a short duration. Not only are over 900 citizens enthusiastic about the recent innovations, the employees of the municipality are also keen to work in their new work environment.

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  • Live within two days
  • Customer contact automated on WhatsApp

Chatbot Nicole supports the Commercial Team at AFAS by automating customer contact and generating leads. A quick implementation ensured quite a few new insights in AFAS’ customer contact.

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  • 5 leads a week thanks to chatbot Lilly
  • CRM system integrated with the chatbot

Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.

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  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

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  • Thanks to the chatbot, Lab21 saves 60 service hours a month
  • 90 percent of customer queries are handled by the chatbot

Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!

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  • Customer service via WhatsApp
  • 70 percent directly handled by the chatbot

Besides offering the best service on the website of Nummereen, chatbot Robin also handles customer queries on WhatsApp! No query is left unseen and Nummereen is completely ready for the future!

Read all success stories

Watermelon scores an average of 4.5 / 5 from 60 reviews.

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Start the conversation

Go live with your chatbot on Facebook Messenger

Connect your trained chatbot to your company’s Facebook Page: you’re now available 24/7/365! Boost customer satisfaction with a chatbot for Facebook Messenger.

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Handover to a live agent

Collaborate efficiently

Watermelon’s hybrid model allows your chatbot and live agent team to work together in harmony. When your chatbot can’t answer a new question, the conversation is automatically transferred to the appropriate team member. The hybrid model means less customer frustration and flexibility in providing answers.

Manage customer conversations and deliver an exceptional service experience with your team

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