Is your customer service ready for Black Friday?

With Watermelon your customer service is ready for Black Friday in no-time!

 

Piekmomenten-opvangen-klantenservice

Intercept peak moments

No more peak moments: you can easily cope with the wave of customer questions with your new digital colleague.

24-7-beschikbaar

24/7 availability

Do you want to be available at 00:00 during the start of Black Friday? That is possible with a chatbot!

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Reduce workload

Your team is ready to go, automate your customer questions, reduce the workload and be there for your employees.

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MORE REVENUE

Treat every customer as a VIP

The competition is huge during Black Friday, be ahead of the competition and offer the ultimate customer experience. Treat your customer like a VIP and give your sales a boost!

Black friday Chatbot
Black friday Chatbot

SAVE COSTS

Peace at the department

Automate your conversations with a chatbot and immediately feel the tranquility return to your customer service department. This saves enormously on manpower and therefor on money, even during peak hours.

SLEEP WELL 

Always available, even during nights

Your new digital colleague does not have to sleep, does not go to the toilet and does not take a vacation even after Black Friday. Sleep well while your chatbot does the work!

Black friday Chatbot
Black friday Chatbot

ULTIMATE CUSTOMER EXPERIENCE

No more waiting

Waiting times are disastrous for your business these days! With every minute your response time increases, you will lose customers. Avoid waiting times and offers the ultimate customer experience with a chatbot.

Ready for every peak moment, now and forever

Easily build your code-free chatbot with Watermelon. You are live on your favorite channels within five steps!

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Code-free chatbot builder

Build your own chatbot without the need to code. With Watermelon, anyone can add a digital colleague to the team.

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Conversation interface

All conversations from chatbot and employees arrive in one clear dashboard. Work together with your entire team in the most efficient way.

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Social integrations

Connect Watermelon to your most used social media channels. Be there wherever your customers are and focus on multiple channels.

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Unified customer profile

Fully automated create a customer profile of your customers. Immediately see the history of previous contact moments with every new conversation.

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Notification center

Completely personalize your notification in Watermelon’s notification center. Stay informed of the incoming messages you want to receive a notification for.

Cxhub

CXhub

Be available for your customer on the first moment of contact: your website. Personalize your CXhub completely based on your company branding.

Black friday Chatbot

“We expected Kees to be able to take care of 15-20% of customer inquiries, but now, he got that up to 80%! While reducing the workload within the customer service department, weekends also became a lot more enjoyable with Kees.”

Marcel van Loon, CEO at Ticketpoint

Do you want to start with your Black Friday chatbot today?

We are ready to help you on your way. In a short (online) demo we help you to get started with your own chatbot right away!

See Live demo