Intercept peak moments
No more peak moments: you can easily cope with the wave of customer questions with your new digital colleague.
Do you want to be available at 00:00 during the start of Black Friday? That is possible with a chatbot!
Your team is ready to go, automate your customer questions, reduce the workload and be there for your employees.
Treat every customer as a VIP
The competition is huge during Black Friday, be ahead of the competition and offer the ultimate customer experience. Treat your customer like a VIP and give your sales a boost!
Peace at the department
Automate your conversations with a chatbot and immediately feel the tranquility return to your customer service department. This saves enormously on manpower and therefor on money, even during peak hours.
Always available, even during nights
Your new digital colleague does not have to sleep, does not go to the toilet and does not take a vacation even after Black Friday. Sleep well while your chatbot does the work!
ULTIMATE CUSTOMER EXPERIENCE
No more waiting
Waiting times are disastrous for your business these days! With every minute your response time increases, you will lose customers. Avoid waiting times and offers the ultimate customer experience with a chatbot.
Ready for every peak moment, now and forever
Easily build your code-free chatbot with Watermelon. You are live on your favorite channels within five steps!
Code-free chatbot builder
Build your own chatbot without the need to code. With Watermelon, anyone can add a digital colleague to the team.
All conversations from chatbot and employees arrive in one clear dashboard. Work together with your entire team in the most efficient way.
Connect Watermelon to your most used social media channels. Be there wherever your customers are and focus on multiple channels.
Unified customer profile
Fully automated create a customer profile of your customers. Immediately see the history of previous contact moments with every new conversation.
Completely personalize your notification in Watermelon’s notification center. Stay informed of the incoming messages you want to receive a notification for.
Be available for your customer on the first moment of contact: your website. Personalize your CXhub completely based on your company branding.
“We expected Kees to be able to take care of 15-20% of customer inquiries, but now, he got that up to 80%! While reducing the workload within the customer service department, weekends also became a lot more enjoyable with Kees.”
Marcel van Loon, CEO at Ticketpoint
Do you want to start with your Black Friday chatbot today?
We are ready to help you on your way. In a short (online) demo we help you to get started with your own chatbot right away!See Live demo