Customer Experience Hub

Give your customers the possibility to chat with you on your website right away with Watermelon's CXhub.
Improve your service and generate more leads.

Start the conversation with every website visitor

Your customers don’t have to search for your contact information, they can just start a chat right away.
Easily attract the attention of all your website visitors and start the conversation.

 

These companies already talk to their visitors thanks to Watermelon:

MORE CONVERSATIONS

Grab anyone’s attention

Truly grab your visitor’s attention with an eye-catcher. It will pop-up to your liking with all your visitors. Your visitors know immediately how to contact you and you could even increase your sales by pushing certain conversations.

Product: Customer Experience hub
Product: Customer Experience hub

BETTER EXPERIENCE 

Out of office? Don’t worry!

Is there not always a live agent available? Don’t worry, easily set your office hours and your customers will know there is no live agent available. Ask your visitors to leave their questions and contact them later. Your customer is always helped.

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“What I find most important is that we are now reachable 24 hours per day on our website. That’s of the utmost importance if you want to remain competitive in the field of e-commerce.”

Julie Choenni,  Online campaign manager at Hunter Douglas

INCREASE SALES

Provide more information

Guide your customer to the right conversion point, make it as easy as possible to buy your product. Easily increase your sales with these conversations!

Product: Customer Experience hub
Product: Customer Experience hub

ALWAYS AVAILABLE 

Seamless collaboration

Your chatbot and live agent will work together seamlessly. Any conversation can be handed over to a live agent whenever the customer asks for it. Your customer will immediately know who he or she is talking to.

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“The Chatbot supports the Commercial Team perfectly. When it encounters two unknown questions, the chat will automatically be forwarded to an available employee.”

Jortijn Bijl, Senior marketing manager at AFAS Software

Afbeeldingsresultaat voor afas software logo

BRANDED CHAT

Personalize CXhub

Your website is the place to sell your brand, Watermelon’s CXhub will fit within your website perfectly. Change colors to your liking, make the CXhub blend in or stand out. It will always suit your branding.

Product: Customer Experience hub

Add even more channels…

Besides your website you can start the conversation with a live agent and chatbot on the following channels:

See all Integrations

Improve your website’s availability with Watermelon

Help every visitor

Give every visitor the option to talk to your business straight away.

Intuitive for users

Your customers will know how to start the conversation with a clear interface.

Centralized chats

Optimize workflows and save time by centralizing all your chats in one platform.

 

Do you want to start the conversation with your visitors?

Click on the button beneath to view our different plans.

View pricing plans
Watermelon wordt beoordeeld met een 4,3 / 5 op basis van 27 beoordelingen.