CENTRALIZE ALL YOUR CUSTOMER CONTACT
Centralize all your customer contact in one user-friendly dashboard. All your contact is in one place thus your workflows of your live-agents and chatbot will be perfect!
START THE CONVERSATION
Customer Experience Hub
With Watermelon’s Customer Experience Hub you can reach out to all your website visitors. They will immediately have the possibility to contact you on your website.
Unified Customer Profile
Get to know your customers on multiple levels. Exactly know their steps on their digital journey and offer them a special personalized service.
BUILD A CHATBOT THAT SCORES
Code-Free Chatbot Builder
Easily build your own chatbot with Watermelon without the need to code. With our powerful Chatbot Builder your chatbot is live in five simple steps on your website and favorite channels.
NEVER LEAVE A CUSTOMER UNREAD
Each live-agent can personalize his or her notification preferences. Decide the place and sound of your notification, choose between desktop, OS app or mobile app. Never miss any conversation!
IMPROVE YOUR CUSTOMER SERVICE
Real Time Analytics
Gather the right data with Watermelon to improve your customer service. Find out how your chatbot and live-agents perform and adjust your workflow or conversations accordingly. Create the best service team you ever had!
Do you want to have a winning customer service?
One of the Melons will show you how in a online live demo. Click the link below to schedule!View Live demo