One software for your all your online customer contact

Centralize and automate all your online customer contact and give your customers a first-class service.

CENTRALIZE ALL YOUR CUSTOMER CONTACT

Conversation Interface

Centralize all your customer contact in one user-friendly dashboard. All your contact is in one place thus your workflows of your live-agents and chatbot will be perfect!

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Product: Pillarpage
Product: Pillarpage

START THE CONVERSATION

Customer Experience Hub

With Watermelon’s Customer Experience Hub you can reach out to all your website visitors. They will immediately have the possibility to contact you on your website.

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ALL-INCLUSIVE CRM

Unified Customer Profile

Get to know your customers on multiple levels. Exactly know their steps on their digital journey and offer them a special personalized service.

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Product: Pillarpage
Product: Pillarpage

BUILD A CHATBOT THAT SCORES

Code-Free Chatbot Builder

Easily build your own chatbot with Watermelon without the need to code. With our powerful Chatbot Builder your chatbot is live in five simple steps on your website and favorite channels.

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NEVER LEAVE A CUSTOMER UNREAD

Notification Center

Each live-agent can personalize his or her notification preferences. Decide the place and sound of your notification, choose between desktop, OS app or mobile app. Never miss any conversation!

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Product: Pillarpage
Product: Pillarpage

IMPROVE YOUR CUSTOMER SERVICE

Real Time Analytics

Gather the right data with Watermelon to improve your customer service. Find out how your chatbot and live-agents perform and adjust your workflow or conversations accordingly. Create the best service team you ever had!

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Do you want to have a winning customer service?

One of the Melons will show you how in a online live demo. Click the link below to schedule!

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Watermelon wordt beoordeeld met een 4,3 / 5 op basis van 27 beoordelingen.