An unforgettable customer experience
With Watermelon you easily create your own digital colleague. In no more than five easy steps, your chatbot is online and ready to handle all your customer queries. Offer your customers an unforgettable experience with your own chatbot.
Watermelon’s user friendly chatbot platform
24/7 customer contact
What our customers say about us
Read service challenges and solutions from our customers
- 90.000 civilians supported
- Civil panel enthusiastic
The municipality of Oss makes big steps towards innovation in a short duration. Not only are over 900 citizens enthusiastic about the recent innovations, the employees of the municipality are also keen to work in their new work environment.
- Live within two days
- Customer contact automated on WhatsApp
Chatbot Nicole supports the Commercial Team at AFAS by automating customer contact and generating leads. A quick implementation ensured quite a few new insights in AFAS’ customer contact.
- 5 leads a week thanks to chatbot Lilly
- CRM system integrated with the chatbot
Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.
- 300 chatbot conversations a day
- 75 percent of conversations are directly handled by the chatbot
BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.
- Thanks to the chatbot, Lab21 saves 60 service hours a month
- 90 percent of customer queries are handled by the chatbot
Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!
- Customer service via WhatsApp
- 70 percent directly handled by the chatbot
Besides offering the best service on the website of Nummereen, chatbot Robin also handles customer queries on WhatsApp! No query is left unseen and Nummereen is completely ready for the future!
Watermelon scores an average of 4.5 / 5 from 60 reviews.
360 degree customer profile
Provide your customers with a personal service
Thanks to our feature Custom Fields, your customers will be recognized and greeted personally when contacting the chatbot. Let your chatbot ask the data that’s important for you and fill your CRM system with the latest data for a complete customer profile.
Increase your availability
Go live on all your favorite channels
Connect any channel to your chatbot and answer your customers questions on the channel that they prefer. Work from one inbox with your whole team for the most efficient workflow. Connect the most popular channels like Facebook Messenger, WhatsApp, Telegram or Twitter.