Code-free chatbot

An unforgettable customer experience

With Watermelon you easily create your own digital colleague. In no more than five easy steps, your chatbot is online and ready to handle all your customer queries. Offer your customers an unforgettable experience with your own chatbot.

chatbot platform

Watermelon’s user friendly chatbot platform

Code-free chatbot

Human hand-over

Simple interface

Powerful AI

24/7 customer contact

Allround support

jortijn bijl afas software

“Watermelon’s interface was clear from the start and it brought direct results: we were live within two days!“

- Jortijn Bijl - Senior Marketing Manager at Afas Software

Read the Success Story
chatbot platform

Content, not code

Build your own chatbot without coding

Build and implement your chatbot without having any technical insights. Thanks to our software, you do not have to write a single line of code. You fill in the content, we do the rest. Your chatbot is live within no-time!

chatbot platform

Forward to an employee

Your team, more efficient than ever

Let your employee support your customers when needed. The chatbot automatically forwards the conversation to your employee. Your customer is always assisted.

85%

Automated

15

Integrations

14

Modules

Success Stories

What our customers say about us

Read service challenges and solutions from our customers

Read all success stories
PlaceholderLogo of the municipality of Oss
  • 90.000 civilians supported
  • Civil panel enthusiastic

The municipality of Oss makes big steps towards innovation in a short duration. Not only are over 900 citizens enthusiastic about the recent innovations, the employees of the municipality are also keen to work in their new work environment.

PlaceholderLogo of AFAS Software
  • Live within two days
  • Customer contact automated on WhatsApp

Chatbot Nicole supports the Commercial Team at AFAS by automating customer contact and generating leads. A quick implementation ensured quite a few new insights in AFAS’ customer contact.

PlaceholderLogo of Hunter Douglas
  • 5 leads a week thanks to chatbot Lilly
  • CRM system integrated with the chatbot

Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.

PlaceholderLogo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

PlaceholderLogo of Lab21
  • Thanks to the chatbot, Lab21 saves 60 service hours a month
  • 90 percent of customer queries are handled by the chatbot

Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!

PlaceholderLogo of Nummereen
  • Customer service via WhatsApp
  • 70 percent directly handled by the chatbot

Besides offering the best service on the website of Nummereen, chatbot Robin also handles customer queries on WhatsApp! No query is left unseen and Nummereen is completely ready for the future!

Read all success stories

Watermelon scores an average of 4.5 / 5 from 60 reviews.

chatbot platform

360 degree customer profile

Provide your customers with a personal service

Thanks to our feature Custom Fields, your customers will be recognized and greeted personally when contacting the chatbot. Let your chatbot ask the data that’s important for you and fill your CRM system with the latest data for a complete customer profile.

chatbot platform

Increase your availability

Go live on all your favorite channels

Connect any channel to your chatbot and answer your customers questions on the channel that they prefer. Work from one inbox with your whole team for the most efficient workflow. Connect the most popular channels like Facebook Messenger, WhatsApp, Telegram or Twitter.

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Manage customer conversations and deliver an exceptional service experience with your team

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