Code-free chatbot

An unforgettable customer experience

With Watermelon you easily create your own digital colleague. In no more than five easy steps, your chatbot is online and ready to handle all your customer queries. Offer your customers an unforgettable experience with your own chatbot.

chatbot platform

Watermelon’s user friendly chatbot platform

Code-free chatbot

Human hand-over

Simple interface

Powerful AI

24/7 customer contact

Allround support

jortijn bijl afas software

“Watermelon’s interface was clear from the start and it brought direct results: we were live within two days!“

- Jortijn Bijl - Senior Marketing Manager at Afas Software

Read the Success Story
chatbot platform

Content, not code

Build your own chatbot without coding

Build and implement your chatbot without having any technical insights. Thanks to our software, you do not have to write a single line of code. You fill in the content, we do the rest. Your chatbot is live within no-time!

chatbot platform

Forward to an employee

Your team, more efficient than ever

Let your employee support your customers when needed. The chatbot automatically forwards the conversation to your employee. Your customer is always assisted.

85%

Automated

15

Integrations

14

Modules

Success Stories

What our customers say about us

Read service challenges and solutions from our customers

Read all success stories
Hunter Douglas chatbotLogo of Hunter Douglas
  • 15 leads a week thanks to chatbot Lilly
  • CRM system integrated with the chatbot

Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.

Logo of LogistiekconcurrentLogo of Logistiekconcurrent
  • 70 percent of customer inquiries automated
  • 37 service hours saved per month

How do we answer incoming customer questions on our eCommerce website for logistics supplies outside of office hours? Logistiekconcurrent found Watermelon and together they built a chatbot to do just that.

Successtory Lab21Logo of Lab21
  • 60 service hours saved each month
  • 90 percent of customer queries handled by the chatbot

Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!

Successtory of QanderLogo of Qander
  • 75 percent of chats are handled by the chatbot
  • 40 to 45 percent of queastions are outside office hours

Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.

successtory chatbot Stichting BKRLogo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

Succesverhaal chatbot PureLouLogo van PureLou
  • 96% of the questions are automated
  • Each day Chatbot Vilou saves PureLou 240 euro

With Chatbot Vilou, PureLou saves a lot every day. Vilou advises webshop visitors about the different products and with great results: 85% of PureLou’s hair salon clients are happy with chatbot Vilou!

Read all success stories

Watermelon scores an average of 4.5 / 5 from 60 reviews.

chatbot platform

360 degree customer profile

Provide your customers with a personal service

Thanks to our feature Custom Fields, your customers will be recognized and greeted personally when contacting the chatbot. Let your chatbot ask the data that’s important for you and fill your CRM system with the latest data for a complete customer profile.

chatbot platform

Increase your availability

Go live on all your favorite channels

Connect any channel to your chatbot and answer your customers questions on the channel that they prefer. Work from one inbox with your whole team for the most efficient workflow. Connect the most popular channels like Facebook Messenger, WhatsApp, Telegram or Twitter.

Want to try out Watermelon?

With Watermelon you automate your customer contact in 5 simple steps. We will show you how in an online live demo.

Request a free demo