No-code chatbot

Use a chatbot and delight customers

Create your chatbot without writing a single line of code. Build and train your chatbot in Watermelon and then publish it to all your channels.

chatbot builder

Build a chatbot with Watermelon

No-code chatbot

Hand over to a live agent

Simple interface

Powerful AI

24/7 first line of contact

Assistance from chatbot experts

chatbot afas

“The Watermelon interface was easy to use and we saw results immediately: we went live in two days!“

- Jortijn Bijl - Senior Marketing Manager at Afas Software

chatbot building

Easy-to-use chatbot builder

Create a chatbot without coding

Add your frequently asked questions or create complex conversations with the chatbot builder. Publish your chatbot in a single click - the chatbot AI means your chatbot is ready to start having conversations right away.

chatbot building

Increase your availability

Publish your chatbot on your most popular channels

Watermelon allows you to connect your chatbot to your website, Facebook Messenger and WhatsApp. You won’t miss a single question!

85%

Automated

15

Integrations

14

Modules

Success Stories

What our customers say about us

Read service challenges and solutions from our customers

Read all success stories
Hunter Douglas chatbotLogo of Hunter Douglas
  • 15 leads a week thanks to chatbot Lilly
  • CRM system integrated with the chatbot

Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.

Logo of LogistiekconcurrentLogo of Logistiekconcurrent
  • 70 percent of customer inquiries automated
  • 37 service hours saved per month

How do we answer incoming customer questions on our eCommerce website for logistics supplies outside of office hours? Logistiekconcurrent found Watermelon and together they built a chatbot to do just that.

Successtory Lab21Logo of Lab21
  • 60 service hours saved each month
  • 90 percent of customer queries handled by the chatbot

Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!

Successtory of QanderLogo of Qander
  • 75 percent of chats are handled by the chatbot
  • 40 to 45 percent of queastions are outside office hours

Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.

successtory chatbot Stichting BKRLogo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

Succesverhaal chatbot PureLouLogo van PureLou
  • 96% of the questions are automated
  • Each day Chatbot Vilou saves PureLou 240 euro

With Chatbot Vilou, PureLou saves a lot every day. Vilou advises webshop visitors about the different products and with great results: 85% of PureLou’s hair salon clients are happy with chatbot Vilou!

Read all success stories

Watermelon scores an average of 4.5 / 5 from 60 reviews.

chatbot building

Detailed analytics

Automate more customer contact every day

Analyze your service team’s performance with detailed statistics presented in an overview. Among other stats, you can find out the average wait time customers are experiencing and the channels they use most often to contact your company. Use data to power your decision-making and guide your team.

chatbot building

Increase customer satisfaction

Your customer always assisted with the unique handover

Automatically transfer conversations to live agents when your chatbot is unable to answer. Work together efficiently to deliver an excellent customer service experience.

Want to try out Watermelon?

With Watermelon you automate your customer contact in 5 simple steps. We will show you how in an online live demo.

Request a free demo