Optimize workflows

Smarter and faster with chatbot API's

Build your own AI chatbot with Watermelon’s API. Connect your chatbot to every channel and harness the power of AI to automate customer service.

chatbot api

Everything you need, this Chatbot API’s got it

Retrieve order information

Place orders

Plan demos and appointments

Integrate current tools

Link all your channels

Work from one central dashboard

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“The Watermelon chatbot API meant we could save a chat and send it to an internal teammate for consultation. They could see exactly which route a customer took in reaching out.“

– Hunter Douglas

Read their success story
chatbot api

Integrate workflows

All your service now in one place

When you provide your chatbot with additional knowledge from external databases, you’re providing a better customer experience. The chatbot retrieves information from the backend using the chatbot APIs.

chatbot api

Work faster

Collect information automatically

Save time and manpower by having your chatbot automatically request customers to confirm or provide specific information. Don’t have your employees digging through databases - let your chatbot do the heavy lifting.

85%

automated

15

integrations

14

modules

Success Stories

What our customers say about us

Read service challenges and solutions from our customers

Read all success stories
PlaceholderLogo of the municipality of Oss
  • 90.000 civilians supported
  • Civil panel enthusiastic

The municipality of Oss makes big steps towards innovation in a short duration. Not only are over 900 citizens enthusiastic about the recent innovations, the employees of the municipality are also keen to work in their new work environment.

PlaceholderLogo of AFAS Software
  • Live within two days
  • Customer contact automated on WhatsApp

Chatbot Nicole supports the Commercial Team at AFAS by automating customer contact and generating leads. A quick implementation ensured quite a few new insights in AFAS’ customer contact.

PlaceholderLogo of Hunter Douglas
  • 5 leads a week thanks to chatbot Lilly
  • CRM system integrated with the chatbot

Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.

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  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

PlaceholderLogo of Lab21
  • Thanks to the chatbot, Lab21 saves 60 service hours a month
  • 90 percent of customer queries are handled by the chatbot

Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!

PlaceholderLogo of Nummereen
  • Customer service via WhatsApp
  • 70 percent directly handled by the chatbot

Besides offering the best service on the website of Nummereen, chatbot Robin also handles customer queries on WhatsApp! No query is left unseen and Nummereen is completely ready for the future!

Read all success stories

Watermelon scores an average of 4.5 / 5 from 60 reviews

Chatbot api

Work hybrid

Build the ultimate team

When a chatbot can’t answer a question, your chatbot can hand off the conversation to a live agent. All the information collected during the conversation is there, the live agent can pick up where the chatbot left off.

chatbot api

Analytics

Make data-driven decisions

See exactly where you can improve with detailed performance analytics. Optimize your service every day and keep track of your wins. Choose which metrics are most important to you. It’s your team, after all.

Manage customer conversations and deliver an exceptional service experience with your team

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