With Watermelon Messenger you can integrate all of your customer service channels into one dashboard, collecting all of your customer contacts in a single overview. By using multiple channels, your customers can find you a lot more easily. Your customer can choose through which channel he or she contacts your organisation, and you receive all of their messages, no matter the channel, in one dashboard.
Which channels offer the best option for your organisation? Read on to discover the benefits of different channels, and learn which ones you should be using for your customer contact!