GDPR compliant

Create trust and transparency about data in using the Watermelon platform. Read on to understand the tenets of compliance.

1. The right to be forgotten

Your CRM contains a full dossier of all data that your chatbot or employees have collected from your customer. With one click, you can view or delete all you’re customers data. You can also do this in a fully automated way.

2. Anonymized data

Watermelon makes it possible to fully anonymize every conversation. The platform will not save any personal data and you’ll always be compliant with the newest privacy laws.

3. Data retention

You can decide if you want the data processed by Watermelon to be deleted automatically or not. Easily set your preferences, including the interval at which this occurs.

4. Ease of use

Our conversation module allows your chatbot to ask a user at the beginning of the chat if he or she agrees with the privacy statement, which can be automatically sent to your customers in order to create a transparent view of your service process.

Sample image
GDPR compliant: privacy simplified

Watermelon is fully compliant with the General Data Protection Regulation (GDPR). We’ve integrated compliance controls into the Watermelon platform, so that our customers can also ensure they’re GDPR compliant.Watermelon is fully compliant with the General Data Protection Regulation (GDPR). We’ve integrated compliance controls into the Watermelon platform, so that our customers can also ensure they’re GDPR compliant.

Sample image
Security

Security is necessary to guarantee the privacy of our customers. We store all data in a secure environment and maintain the necessary certificates, processes and audits in order to systematically ensure the safety of our platform and your data.

Manage customer conversations and deliver an exceptional service experience with your team

Want to try Watermelon for yourself?

Create a free account