Watermelon: The alternative to Messagebird
With Watermelon you centralize your customer contact, start increasing your customer satisfaction for free.
Watermelon vs. Messagebird
Watermelon and Messagebird are both customer service solutions with different options.
|Live chat software|
|Chatbot with advanced AI||-|
|Determine chatbot's personality||-|
|Build customer profiles|
|Add notes to every conversation||-|
|Extensive statistics based on conversations||-|
You're in good company
Check out what Watermelon can do for you
Create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience.
Increase customer satisfaction
Hand-over to a human
Easy to use interface
The scalable solution
Centralize all channels
Increase your turnover
Automate your customer contact
Create 360º customer profile
Get help from chatbot experts
Watermelon is the all-in-one Conversational AI platform where you centralize and automate your customer service. You don't need any programming knowledge, get your team started right away!
Filter your conversations completely automatically
Let your chatbot send specific conversations to a specific team or person fully automatically. Your customer will receive a direct answer from the right person and your team will work even more efficiently because conversations do not have to be endlessly forwarded.
Collect the correct data about the customer journey with Watermelon, monitor your team, make adjustments where necessary and increase customer satisfaction. Easily export the statistics that are important to you and use them to help your colleagues improve. Learn from data and improve every day.
Don’t miss another message
See which channels your customers use the most and view the full conversation history. With the right customer data, notes and tags you know exactly who your customer is.
Conversations each month
Leads generated each month
Customer contact automated each month
Watermelon is more than a ticket system, it is a platform for personal (automated) conversations with your customer. Let all your customer contact come in in the same overview, work together with your team and chatbot from one inbox. While your team works together efficiently, your customers will receive a quick and personal answer!