Watermelon is where conversations happen

Watermelon is the software solution for your customer service team to create an unforgettable customer service experience together. From Fortune 500 companies, to small local businesses - everyone is using Watermelon to create chatbots, have valuable conversation and improve customer relationships.

9.000+

companies using Watermelon

2.500.000+

hours per month saved

15+

Countries with Watermelon users

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Our Mission

The economy continues to focus on speed and instant gratification. You can immediately listen to your favorite songs on Spotify, or book a last-minute vacation in a few clicks with Cheaptickets. It no longer matters whether or not the company is open, what time of day it is, or where you are in the world. Companies are losing control over what happens and when their customers are active. This can be a disaster for a customer service team that’s only available from 9 – 5 getting bombarded with questions or concerns.

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With Watermelon technology, you can future-proof your customer service team and ensure they can operate 24/7. Use Watermelon to create an intelligent digital employee who is always online, doesn’t take a holiday and knows everything your service team employees know. This gives some control back to your organisation, and can help to provide millions of people worldwide with the type of customer service experience they’d expect in 2020.

Watermelon founded

Launched beta

Launched official product

Thousands of users across Europe

You're in good company

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Our values

Teamwork makes the dream work. Every teammate is a Melon, the symbol of our core values.

Making customers happy

Watermelon puts customers first. As a Melon you’re always working to create the best product for our customers.

Enthusiastic

Melons are enthusiastic about the product, the team and the future. We share in each other’s success and together create a fun and fulfilling working culture.

Listen

We make it a point to listen to each other’s feedback and the feedback from our customers. Open and honest communication is a central tenet of our operations.

Outstanding

Self-expression is important to us. As a Melon you’ll never feel limited in sharing your ideas. We stand out from the crowd!

No nonsense

Every Melon has concrete goals. We love progress and adapt to changes head on.

Meet our Melons

Get to know the faces of Watermelon. The team is full of passion and drive, working incessantly to create the best and most beautiful customer service software. We’re always here to help!

Alexander
Alexander

CEO & Founder

Charl
Charl

Product manager & Founder

elmer
Elmer

Customer Success Manager

guido
Guido

Team lead service & support

isabella
Isabella

SDR

jamal
Jamal

Account Executive

charlotte
Charlotte

Content marketeer

marieke
Marieke

Team lead marketing

mario
Mario

Software developer

myron
Myron

SDR

nathan
Nathan

Account Executive

ruby
Ruby

Head of People & organization

sefa
Sefa

Head of Development

sven
Sven

Customer Onboarding Specialist

thierry
Thierry

Software Developer

Are you one in a Melon?

Do you think you can add value to our business? Think you might be ready to be a Melon? We’d love to meet you!

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Watermelon in the news

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