The user-friendly no code chatbot platform.
Transform your customer service department with a super efficient, consistent and personal customer service chatbot.
You're in good company
See how Watermelon transforms your customer service team.
Reduce the workload, improve your availability and don't let your customer's wait any longer with Watermelon.
No hold times, no waiting
Don’t leave your customers hanging
A chatbot is a front-line employee for your customer service team. Your customers won’t need to wait for hours on hold. Instead they get an immediate, correct answer to frequently asked questions - even if the answer’s on another software system.
360-degree customer profile
Increase customer service agent productivity
When customers provide their personal details in conversations with your chatbot, you can make that data available for every conversation in the future. Integrate your diverse data sources in one CRM to offer your customers the fastest, most helpful service.
Success Stories
What our customers say about us
Read service challenges and solutions from our customers
- 15 leads a week thanks to chatbot Lilly
- CRM system integrated with the chatbot
Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.
- 70 percent of customer inquiries automated
- 37 service hours saved per month
How do we answer incoming customer questions on our eCommerce website for logistics supplies outside of office hours? Logistiekconcurrent found Watermelon and together they built a chatbot to do just that.
- 60 service hours saved each month
- 90 percent of customer queries handled by the chatbot
Thanks to chatbot Floor, there is faster and better communication between Lab21 and their customers. Goals and achievements are being monitored thanks to extensive statistics. Thanks to chatbot Floor it’s a win-win!
- 75 percent of chats are handled by the chatbot
- 40 to 45 percent of queastions are outside office hours
Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.
- 300 chatbot conversations a day
- 75 percent of conversations are directly handled by the chatbot
BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.
- 96% of the questions are automated
- Each day Chatbot Vilou saves PureLou 240 euro
With Chatbot Vilou, PureLou saves a lot every day. Vilou advises webshop visitors about the different products and with great results: 85% of PureLou’s hair salon clients are happy with chatbot Vilou!