Watermelon is where conversations take place

Create chatbots, manage conversations and collaborate with your team to deliver an outstanding customer experience.

You’re in good company:

PepsicoHunter DouglasPort of AmsterdamKRO-NCRVAfasHanBKRMS MakelaarsLubaPharma partnersNTFUDuuxUniversiteit Leiden

CREATE A CHATBOT

Build an AI chatbot without coding

In five simple steps, you build your own code-free chatbot. Be available 24/7 for your customers and reach them on their favorite channels like Facebook Messenger, WhatsApp, Twitter and Telegram! You fill in the content and the powerful AI does the work.

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MANAGE CONVERSATIONS

One overview for all your conversations

Centralize all your support channels and customer contact. Work together with your chatbot and coworkers in the same Conversation Overview. Stop switching tools, work from an all-in-one solution and increase your productivity!

SEAMLESS COLLABORATION

Collaborate with your team in one platform

Work together with your chatbot and your colleagues from the sales, marketing and customer service team in one platform. Let your chatbot pick up the conversations en assign them, based on it’s context, to the right team.

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HYBRID MODEL 

People and technology; the perfect lovestory

Can’t the chatbot figure out a question? No problem! Thanks to the automated hand-over, the question gets automatically forwarded to the right colleague or Team. Your customer will always be assisted in the best way possible.

INTEGRATIONS

Not an extra tool, rather an all-in-one solution

Our integrations and open API make it possible for your company to integrate Watermelon into the existing processes. Your work flows will run smoother than ever before.

Check out integrations →

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“The first weekend, the Chatbot completed up to 1600 conversations. Since we are now available 24 hours a day, seven days a week thanks to the Chatbot, we offer a better service to cour customers.”

Maureen van den Bergh 
Senior Customer Contact

We’re here for you

Your service challenges become ours. Our Support & Success team is here to provide your customers with a stellar service.

Customer Success experts →
Our team of trained and experienced Customer Success Managers will bring your chatbot to higher levels.

Extensive resources →
Rather figure it out on your own? No problem! Browse through our support articles, webinars and youtube videos.

A first class support team →
Our digital colleague can answer your pressing questions both day and night. During office hours, our Support team is always here for you.

Service-team

 

Step up your service game today!

Get a free demo from one of our sales colleagues today!

See live demo
Watermelon wordt beoordeeld met een 4,3 / 5 op basis van 27 beoordelingen.