Build your e-commerce chatbot without code

Improve your conversion rate with an e-commerce chatbot

Improve your customer satisfaction, save time and increase your conversions with your own e-commerce chatbot!

e-commerce chatbot

Everything you need for an e-commerce chatbot

No-code chatbot

Handover to a live agent

Create a 360º customer profile

API's & Webhooks

Convert website visitors

Offer a personal experience

Rody Hermkens

“Building the chatbot was so quick - within a week Chatbot Loggi was live. The platform is very easy to use. It’s intuitively designed and also makes it fun to build the chatbot.“

– Rody Hermkens - Head of Marketing, Logistiekconcurrent

Read the success story
chatbot e-commerce

Automate conversations, even complex ones

Your chatbot as an online personal shopper

Try providing proactive customer service and discover your customer’s desires. Use a chatbot to provide assistance during the buying process by answering questions and adding relevant product details to the conversation. Boost sales with a chatbot!

chatbot e-commerce

360° customer profiles

A personal service with a chatbot

Understand which details you need from which customers and allow your team to build a CRM for your audience. A chatbot automates this process. Recognize website visitor #6549 and greet them by name - offer the ultimate personalized customer service experience.

2500+

chatbots created with Watermelon

3M

conversations per month

30+

different languages used

Success Stories

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Read all success stories
Phone-Factory chatbotLogo of Phone-Factory
  • 500 conversations per month thanks to chatbot Tellie
  • 50% out of office conversations

Chatbot Tellie has been live for about a month, and Phone-Factory.nl is already seeing the positive impact. The chatbot is an extension of the business and helps take on work from the customer service team.

Logo of LogistiekconcurrentLogo of Logistiekconcurrent
  • 70 percent of customer inquiries automated
  • 37 service hours saved per month

Also open outside office hours for customer questions? Logistiekconcurrent did not say no to that! To increase customer satisfaction and support the customer service team, they built a chatbot.

Succesverhaal KitcentrumLogo of Kitcentrum
  • Live within 30 days
  • Super personal chatbot

Being available 24/7, reducing the call-pressure and continuing to provide a personal service, that was the goal of Kitcentrum.nl. Meanwhile, chatbot Kittie picks up 600 calls a month and you can even play a game of soccer with him.

Successtory of QanderLogo of Qander
  • 75 percent of chats are handled by the chatbot
  • 40 to 45 percent of queastions are outside office hours

Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.

successtory chatbot Stichting BKRLogo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

Succesverhaal chatbot PureLouLogo van PureLou
  • 96% of the questions are automated
  • Each day Chatbot Vilou saves PureLou 240 euro

With Chatbot Vilou, PureLou saves a lot every day. Vilou advises webshop visitors about the different products and with great results: 85% of PureLou’s hair salon clients are happy with chatbot Vilou!

Read all success stories

Watermelon scores an average of 4.5 / 5 from 70+ reviews.

chatbot e-commerce

Automate frequently asked questions

Reduce pressure on the front lines

Automate 85% of your customer contact. While your chatbot is on the front lines, your colleagues can spend time on more complex questions. Make your team one of your company’s differentiators with a personal approach to online customer service.

chatbot e-commerce

Connect your most popular channels

An e-commerce chatbot for all your channels

Use social messaging apps to grow your business beyond your webshop. Be online any time of day along every step of the customer journey.

Boost your productivity with Watermelon. Get started now.

Transform your Customer Service with Watermelon's AI-Powered Chatbot Solution. Try it free now.

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