Optimize workflows

Smarter and faster with chatbot API's

Build your own AI chatbot with Watermelon’s API. Connect your chatbot to every channel and harness the power of AI to automate customer service.

chatbot api

Everything you need, this Chatbot API’s got it

Retrieve order information

Place orders

Plan demos and appointments

Integrate current tools

Link all your channels

Work from one central dashboard

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“The Watermelon chatbot API meant we could save a chat and send it to an internal teammate for consultation. They could see exactly which route a customer took in reaching out.“

– Julie Choenni - Online Campaign Manager bij Hunter Douglas

Read their success story
chatbot api

Integrate workflows

All your service now in one place

When you provide your chatbot with additional knowledge from external databases, you’re providing a better customer experience. The chatbot retrieves information from the backend using the chatbot APIs.

chatbot api

Work faster

Collect information automatically

Save time and manpower by having your chatbot automatically request customers to confirm or provide specific information. Don’t have your employees digging through databases - let your chatbot do the heavy lifting.

85%

automated

15

integrations

14

modules

Success Stories

What customers say about Watermelon

Read about the challenges and solutions of our customers.

Read all success stories
Hunter Douglas chatbotLogo of Hunter Douglas
  • 15 leads a week thanks to chatbot Lilly
  • CRM system integrated with the chatbot

Chatbot Lilly supports website visitors by matching up them with the right products and dealers. By interlinking the CRM system of Luxaflex® with chatbot Lilly, the Sales department gets to work as efficiently as possible.

Logo of LogistiekconcurrentLogo of Logistiekconcurrent
  • 70 percent of customer inquiries automated
  • 37 service hours saved per month

Also open outside office hours for customer questions? Logistiekconcurrent did not say no to that! To increase customer satisfaction and support the customer service team, they built a chatbot.

Succesverhaal KitcentrumLogo of Kitcentrum
  • Live within 30 days
  • Super personal chatbot

Being available 24/7, reducing the call-pressure and continuing to provide a personal service, that was the goal of Kitcentrum.nl. Meanwhile, chatbot Kittie picks up 600 calls a month and you can even play a game of soccer with him.

Successtory of QanderLogo of Qander
  • 75 percent of chats are handled by the chatbot
  • 40 to 45 percent of queastions are outside office hours

Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.

successtory chatbot Stichting BKRLogo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

Succesverhaal chatbot PureLouLogo van PureLou
  • 96% of the questions are automated
  • Each day Chatbot Vilou saves PureLou 240 euro

With Chatbot Vilou, PureLou saves a lot every day. Vilou advises webshop visitors about the different products and with great results: 85% of PureLou’s hair salon clients are happy with chatbot Vilou!

Read all success stories

Watermelon scores an average of 4.5 / 5 from 60 reviews

Chatbot api

NEXT LEVEL SERVICE

A shared inbox for your whole team

Several inboxes that get overflowed. No one is going to be happy with that. Watermelon makes sure you work from one platform and switching is no longer necessary. It makes collaboration with your colleagues and your chatbot even more fun and easy.

chatbot api

Analytics

Make data-driven decisions

See exactly where you can improve with detailed performance analytics. Optimize your service every day and keep track of your wins. Choose which metrics are most important to you. It’s your team, after all.

Build a chatbot in minutes with our easy-to-use chatbot builder

The AI-powered chatbot solution for Customer Service, Marketing, Sales and HR. Start for free with our free trial.

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