Optimize workflows

Smarter and faster with chatbot API's

Build your own AI chatbot with Watermelon’s API. Connect your chatbot to every channel and harness the power of AI to automate customer service.

chatbot api

Everything you need, this Chatbot API’s got it

Retrieve order information

Place orders

Plan demos and appointments

Integrate current tools

Link all your channels

Work from one central dashboard

Bart Latenstein

““I would definitely recommend Watermelon to other companies. We don’t see this as a way to reduce headcount, but rather optimise our resourcing so that tasks that can be automated are.““

– Bart Latenstein, Founder Phone-Factory.nl

Read their success story
chatbot api

Integrate workflows

All your service now in one place

When you provide your chatbot with additional knowledge from external databases, you’re providing a better customer experience. The chatbot retrieves information from the backend using the chatbot APIs.

chatbot api

Work faster

Collect information automatically

Save time and manpower by having your chatbot automatically request customers to confirm or provide specific information. Don’t have your employees digging through databases - let your chatbot do the heavy lifting.

2500+

chatbots created with Watermelon

3M

conversations per month

30+

different languages used

Success Stories

Customer Success Stories

Discover the challenges and solutions experienced by our customers.

Read all success stories
Phone-Factory chatbotLogo of Phone-Factory
  • 500 conversations per month thanks to chatbot Tellie
  • 50% out of office conversations

Chatbot Tellie has been live for about a month, and Phone-Factory.nl is already seeing the positive impact. The chatbot is an extension of the business and helps take on work from the customer service team.

Logo of LogistiekconcurrentLogo of Logistiekconcurrent
  • 70 percent of customer inquiries automated
  • 37 service hours saved per month

Also open outside office hours for customer questions? Logistiekconcurrent did not say no to that! To increase customer satisfaction and support the customer service team, they built a chatbot.

Succesverhaal KitcentrumLogo of Kitcentrum
  • Live within 30 days
  • Super personal chatbot

Being available 24/7, reducing the call-pressure and continuing to provide a personal service, that was the goal of Kitcentrum.nl. Meanwhile, chatbot Kittie picks up 600 calls a month and you can even play a game of soccer with him.

Successtory of QanderLogo of Qander
  • 75 percent of chats are handled by the chatbot
  • 40 to 45 percent of queastions are outside office hours

Qander's goals were clear: more customer questions answered immediately, a lower workload for the service team, shorter waiting times and available 24/7. These goals have been achieved with Chatbot Emma/Marleen.

successtory chatbot Stichting BKRLogo of BKR
  • 300 chatbot conversations a day
  • 75 percent of conversations are directly handled by the chatbot

BKR drives the road of digitalisation by implementing their customer service chatbot. The chatbot handles all FAQ’s while staying personal.

Succesverhaal chatbot PureLouLogo van PureLou
  • 96% of the questions are automated
  • Each day Chatbot Vilou saves PureLou 240 euro

With Chatbot Vilou, PureLou saves a lot every day. Vilou advises webshop visitors about the different products and with great results: 85% of PureLou’s hair salon clients are happy with chatbot Vilou!

Read all success stories

Watermelon scores an average of 4.5 / 5 from 70+ reviews

Chatbot api

NEXT LEVEL SERVICE

A shared inbox for your whole team

Several inboxes that get overflowed. No one is going to be happy with that. Watermelon makes sure you work from one platform and switching is no longer necessary. It makes collaboration with your colleagues and your chatbot even more fun and easy.

chatbot api

Analytics

Make data-driven decisions

See exactly where you can improve with detailed performance analytics. Optimize your service every day and keep track of your wins. Choose which metrics are most important to you. It’s your team, after all.

Boost Your Productivity with Watermelon. Get Started Now.

Transform your Customer Service with Watermelon's AI-Powered Chatbot Solution. Try it free now.

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