Chatbot for customer service
Efficiently answer frequently asked questions, offer 24/7 service for round-the-clock customer engagement, collect valuable feedback and process returns swiftly. All in an automated way with top notch AI.
Boost your customer service efficiency with AI chatbots.
Reduce team workload and elevate service quality through streamlined operations.
FAQ’s
Empower your GPT powered chatbot to autonomously handle frequently asked questions, freeing up your team to tackle more complex issues.
Triage and transfer
Enable your AI chatbot to handle most inquiries, escalating complex cases with detailed background to your team for quick resolution.
Guides and Tips
Create an interactive guide, available 24/7 with information for the products and services that need some explaining or additional guidance.
Feedback & Reviews
Ask your customers for personal feedback and reviews via Facebook, WhatsApp, Instagram or Live chat.
Returns and complaints
Eliminate long wait times by using a chatbot for rapid, straightforward processing of returns and complaints.
Your private butler
Give your customers a personal experience with reservations, location information, and discounts, but also transportation, room service and wake up calls.
“We’re using a chatbot to keep up as an organisation with the digitalisation of customer service, but still remaining personal and consultative. That’s exactly what we want.“
“Our AFAS Software chatbots deliver rapid, top-quality support, ensuring customers get instant assistance and thorough answers, markedly enhancing their service experience.“
11.000
Watermelon users
3M
Conversations per month
2.500
Chatbots created
∞
Languages used
How can Watermelon improve your customer service and customer journey?
Lightning fast development
Embrace the power of GPT-4-driven chatbots for a revolutionary shift in your strategy. These intelligent, brand-aligned chatbots can be rapidly deployed across multiple channels, dramatically increasing customer engagement and brand visibility. This approach offers a significant advantage, as it requires no coding.
Software integrations
Offer exceptional customer service by integrating your chatbot with the tools you’re already using. Leverage our webhook integration, our native integrations or automate tasks with Zapier.
Be where your customers are
Publish your chatbot on your customers’ favourite channels with our easy one-click integrations. Improve customer satisfaction since it’s easier to reach you and your chatbot is quick to respond.
Super quick response time
Add multiple users to your Watermelon account and make your response time as low as possible. Collaborate seamlessly with your chatbot with smart handovers to available human agents.
Collect real-time data
The chatbot collects real-time customer data 24/7, providing valuable insights for refining customer service strategies. This data can be crucial in customizing Customer Service efforts, leading to more personalized and effective customer interactions.
Reduce workload drastically
Slash your ticket volume, our advanced AI tech delivers safe and accurate answers, resolving customer questions in a snap. Say goodbye to the overload and let the AI chatbot handle it like a champ.
Frequently Asked Questions
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Why should we use Watermelon?
Watermelon stands out with GPT-4 driven chatbots that fully integrate with customer service systems. These AI bots are quick to implement, seamlessly work with channels like WhatsApp, Facebook, and Instagram, and offer a personalized customer service experience. This significantly increases efficiency and customer satisfaction.
Does Watermelon use artificial intelligence?
Watermelon utilizes advanced GPT-4 technology, an AI system developed by OpenAI. This enables highly personalized and efficient customer service, interpreting and handling customer inquiries with a sophisticated understanding of their intent.
Do you offer help implementing the Watermelon platform?
We strive to provide your customers with the best possible experience. You're not alone in this; our Customer Success Managers will guide you through successfully implementing Watermelon with a hands-on onboarding process
20+ use cases for your chatbot
See our other successful use cases
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See how companies in a variety of industries are using Watermelon and make the most of your chatbot.
Marketing & lead generation
Generate leads, nurture your potential customers and improve your conversion rate with an AI-powered chatbot.
Sales
Offer 24/7 sales support, suggest and recommend products, and process transactions all in a chat conversation.
HR & Communication
Use an innovative approach to finding and recruiting candidates, improving your onboarding process and increasing employee satisfaction.